Form & Survey Builders · reliability comparison
Formstack Forms vs Jotform: which is more reliable? (2026)
Jotform is more reliable than Formstack Forms, scoring 100.0 vs 90.6 out of 100. Over the last 90 days Formstack Forms reported 4 incidents and Jotform reported 0, with effective uptime of 99.93% and 100% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Formstack Forms | Jotform |
|---|---|---|
| Reliability score | 90.6 | 100.0 |
| Rank (form & survey builders) | #9 | #3 |
| Uptime (90 days) | 99.93% | 100% |
| Incidents (90 days) | 4 | 0 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1h 34m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Formstack Forms and Jotform differ
- Jotform reported no incidents in the last 90 days, while Formstack Forms reported 4.
- Formstack Forms had 2 partial or major outages, compared with 0 for Jotform.
- Formstack Forms's longest outage on record lasted 20m (Aug 25, 2026); Jotform's lasted 1h 53m (Feb 9, 2026).
90-day uptime
Formstack Forms
Jotform
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Formstack Forms incidents
- Degraded performanceSep 17, 2026 · resolved in 4h 27m
Formstack Forms: Phone Number Field
Affected: Main Application
- Partial outageAug 25, 2026 · resolved in 20m
Affected: Email System (SendGrid)
- Degraded performanceAug 17, 2026 · resolved in 1h 8m
Formstack Forms: Confirmation Email Delivery Issues
Affected: Email System (SendGrid)
- Major outageAug 14, 2026 · resolved in 20m
Formstack Forms: Application Unavailable
Affected: Main Application
Recent Jotform incidents
No incidents reported by Jotform in the last 90 days.
Other form & survey builders to consider
- Cognito Forms · #1 · 100% uptime
- Google Forms · #2 · 100% uptime
- Paperform · #4 · 100% uptime
- Tally · #5 · 100% uptime