Form & Survey Builders · 2026 reliability ranking
Most Reliable Form & Survey Builders (2026)
We ranked 15 form & survey builders by real-world reliability over the last 90 days, using 70 status page incidents and our own around-the-clock uptime checks. Online forms often sit at the front door of a small business: contact and quote requests, bookings, order forms, intake paperwork and payments. When the form service is down, visitors see an error or a blank embed and usually leave, and if submissions or notification emails fail silently you may not find out until a customer chases you. Surveys sent to a list during an outage lose responses you can't easily collect again.
Last updated Nov 1, 2026 · How we score
| # | Vendor | Score | Uptime (90d) |
|---|---|---|---|
| 1 | Cognito FormsCognito Forms is an online form builder with calculations, payments and workflow features, based in Columbia, South Carolina.Visit site ↗ | 100.0 | 100% |
| 2 | Google FormsGoogle Forms is the form and quiz builder included in Google Workspace and free Google accounts.Visit site ↗ | 100.0 | 100% |
| 3 | JotformJotform is an online form builder headquartered in San Francisco, with add-on tools for tables, PDFs and apps.Visit site ↗ | 100.0 | 100% |
| 4 | PaperformPaperform is an online form, survey and payment-page builder based in Sydney, Australia.Visit site ↗ | 100.0 | 100% |
| 5 | TallyTally is a document-style online form builder developed by a small team in Belgium.Visit site ↗ | 100.0 | 100% |
| 6 | 123FormBuilder123FormBuilder is an online form builder founded in Romania.Visit site ↗ | 98.4 | 100% |
| 7 | FilloutFillout is an online form and survey builder; its company also makes the Zite app builder and the two share infrastructure.Visit site ↗ | 95.1 | 99.98% |
| 8 | SurveySparrowSurveySparrow is a conversational survey and customer feedback platform founded in India.Visit site ↗ | 90.9 | 99.99% |
| 9 | Formstack FormsFormstack Forms is the online form builder of Formstack, an Indianapolis-based forms and workflow software company now part of Intellistack.Visit site ↗ | 90.6 | 99.93% |
| 10 | FeatheryFeathery is a form builder for complex onboarding and data-collection flows, based in San Francisco.Visit site ↗ | 87.7 | 99.89% |
| 11 | TypeformTypeform is a conversational form and survey builder headquartered in Barcelona, Spain.Visit site ↗ | 84.9 | 99.81% |
| 12 | WufooWufoo is an online form builder owned by SurveyMonkey.Visit site ↗ | 82.9 | 99.78% |
| 13 | SurveyMonkeySurveyMonkey is an online survey platform headquartered in San Mateo, California.Visit site ↗ | 72.6 | 99.68% |
| 14 | QualtricsQualtrics is an experience-management and survey platform headquartered in Provo, Utah and Seattle, Washington.Visit site ↗ | 34.6 | 97.26% |
Form & Survey Builders reliability at a glance
- Across the 14 ranked form & survey builders, average 90-day uptime is 99.73%. Reliability scores range from 100.0 (Cognito Forms) to 34.6 (Qualtrics).
- Together they published 70 incidents in the last 90 days, 16 of them partial or major outages.
- Cognito Forms, Google Forms, Jotform, Paperform, Tally reported no incidents at all in that time.
- The typical vendor takes 2h 10m to resolve an incident. 123FormBuilder is fastest, at <1m on average.
- Qualtrics reported the most incidents (26 in 90 days).
What to check before you choose a form builder
- Check the components that face your customers first: form rendering and submission. An outage in the builder or reports only affects your team.
- Ask what happens to submissions during an incident. Some vendors queue them; others drop them, and notification emails or integrations can lag for hours.
- If forms feed other systems (CRM, payments, spreadsheets), look at how often integrations and webhooks show up on the status page.
- Keep a fallback such as an email address or phone number on key pages so a form outage doesn't stop enquiries.
90-day uptime history
Each bar is one day. Hover a bar for that day's uptime and incidents.
1. Cognito Forms
100% uptime · 0 incidents · avg resolve —2. Google Forms
100% uptime · 0 incidents · avg resolve —3. Jotform
100% uptime · 0 incidents · avg resolve —4. Paperform
100% uptime · 0 incidents · avg resolve —5. Tally
100% uptime · 0 incidents · avg resolve —6. 123FormBuilder
100% uptime · 1 incidents · avg resolve <1m7. Fillout
99.98% uptime · 4 incidents · avg resolve 20m8. SurveySparrow
99.99% uptime · 14 incidents · avg resolve 3m9. Formstack Forms
99.93% uptime · 4 incidents · avg resolve 1h 34m10. Feathery
99.89% uptime · 1 incidents · avg resolve 4h 38m11. Typeform
99.81% uptime · 3 incidents · avg resolve 2h 10m12. Wufoo
99.78% uptime · 2 incidents · avg resolve 4h 41m13. SurveyMonkey
99.68% uptime · 15 incidents · avg resolve 3h 7m14. Qualtrics
97.26% uptime · 26 incidents · avg resolve 11h 3m- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Being tracked (not ranked yet)
These vendors join the ranking once we have enough evidence: at least 14 days of data, and for vendors with a quiet status page (silent for a year, or for 90 days while their competitors report several incidents), 30 days of our own independent monitoring.
- Zoho Forms · quiet status page, awaiting our own monitoring
Recent Form & Survey Builders incidents
Errors occurring across the site
Affected: SurveyMonkey
US EAST(North Virginia): API Service Performance Degradation
Salesforce Integration issues in all regions
Affected: Workflows
Affected: Survey Taking, Email, WAI Project Editing, Product Documentation, Endpoint: https://cxstudio.clarabridge.net/dashboard/, SMS (Text) +25 more
Head-to-head comparisons
- Cognito Forms vs Google Forms reliability
- Cognito Forms vs Jotform reliability
- Cognito Forms vs Paperform reliability
- Cognito Forms vs Tally reliability
- Google Forms vs Jotform reliability
- Google Forms vs Paperform reliability
- Google Forms vs Tally reliability
- Jotform vs Paperform reliability
- Jotform vs Tally reliability
- Paperform vs Tally reliability
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Frequently asked questions
What is the most reliable form builder?
Based on the last 90 days of data, Cognito Forms is the most reliable form builder we track, with a reliability score of 100.0/100 and 100% uptime.
How do you measure form builder reliability?
We poll each vendor's public status page every few minutes, record every incident, and run our own uptime checks against each vendor's login and customer-facing pages. Uptime (40%), incident frequency (20%), average time to resolve (20%) and transparency (20%) combine into one score out of 100.
How often are these rankings updated?
Continuously. Status pages and uptime checks run every five minutes and scores are recalculated several times an hour.
Can vendors pay to rank higher?
No. Sponsored placements are clearly labelled, shown separately from the rankings and never change a vendor's score.