Cloud Storage & Office Suites · reliability comparison
Google Workspace vs SugarSync: which is more reliable? (2026)
SugarSync is more reliable than Google Workspace, scoring 99.2 vs 55.0 out of 100. Over the last 90 days Google Workspace reported 3 incidents and SugarSync reported 2, with effective uptime of 99.19% and 100% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Google Workspace | SugarSync |
|---|---|---|
| Reliability score | 55.0 | 99.2 |
| Rank (cloud storage & office suites) | #9 | #2 |
| Uptime (90 days) | 99.19% | 100% |
| Incidents (90 days) | 3 | 2 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1d 4h | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Google Workspace and SugarSync differ
- Google Workspace reported 50% more incidents than SugarSync over the last 90 days (3 vs 2).
- Google Workspace had 2 partial or major outages, compared with 0 for SugarSync.
- Google Workspace's longest outage on record lasted 12h 42m (Aug 18, 2026); SugarSync's lasted 1d 13h (Apr 12, 2026).
90-day uptime
Google Workspace
SugarSync
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Google Workspace incidents
- Degraded performanceSep 18, 2026 · resolved in 6d 13h
Affected: Gmail
- Partial outageSep 16, 2026 · resolved in 37m
We experienced intermittent latency with Google Drive
Affected: Google Drive
- Partial outageAug 18, 2026 · resolved in 12h 42m
Some customers may experience slowness while using Google Drive.official update ↗
Affected: Google Drive
Recent SugarSync incidents
- InformationalSep 8, 2026 · resolved in 2d 6h
Affected: Web Application, Desktop Application, Mobile Applications
- InformationalAug 26, 2026 · resolved in 1h 2m
Support limited due to network maintenance
Affected: Ticketing/Email, Telephone
Other cloud storage & office suites to consider
- Tresorit · #1 · 100% uptime
- ShareFile · #3 · 99.99% uptime
- Egnyte · #4 · 99.94% uptime
- Dropbox · #5 · 99.88% uptime
See the full most reliable cloud storage & office suites ranking →