Monitoring & Observability · reliability comparison
Grafana Cloud vs Honeycomb: which is more reliable? (2026)
Honeycomb is more reliable than Grafana Cloud, scoring 85.4 vs 33.1 out of 100. Over the last 90 days Grafana Cloud reported 64 incidents and Honeycomb reported 5, with effective uptime of 96.89% and 99.86% respectively. Honeycomb resolves incidents faster on average (2h 19m).
Data updated Nov 2, 2026 · How we score
| Metric | Grafana Cloud | Honeycomb |
|---|---|---|
| Reliability score | 33.1 | 85.4 |
| Rank (monitoring & observability tools) | #15 | #6 |
| Uptime (90 days) | 96.89% | 99.86% |
| Incidents (90 days) | 64 | 5 |
| Partial / major outages | 16 | 3 |
| Avg time to resolve | 6h 1m | 2h 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Grafana Cloud and Honeycomb differ
- Grafana Cloud reported 12.8× as many incidents as Honeycomb over the last 90 days (64 vs 5).
- Grafana Cloud had 16 partial or major outages, compared with 3 for Honeycomb.
- Honeycomb fixes problems faster: 2h 19m on average, against 6h 1m for Grafana Cloud (2.6× quicker).
- Grafana Cloud's longest outage on record lasted 3d (Jun 18, 2026); Honeycomb's lasted 3d (Dec 5, 2025).
90-day uptime
Grafana Cloud
Honeycomb
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Grafana Cloud incidents
- Partial outageNov 2, 2026 · ongoing
IRM Unable to Voice Call Brazil Numbersofficial update ↗
Affected: Incident Management and Response (IRM)
- MaintenanceOct 30, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
- MaintenanceOct 29, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
- MaintenanceOct 28, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
- Major outageOct 27, 2026 · resolved in 28m
Frontend Observability Outage in prod-eu-west-2
Affected: AWS Germany - prod-eu-west-2
- Degraded performanceOct 27, 2026 · resolved in 4h 42m
Affected: Integrations
Recent Honeycomb incidents
- Partial outageOct 22, 2026 · resolved in 1h 1m
Email notifications for SLOs, Triggers, and Anomaly Detection not sending
Affected: ui.honeycomb.io - US1 Trigger & SLO Alerting, ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting
- Partial outageOct 20, 2026 · resolved in <1m
- Partial outageOct 20, 2026 · resolved in 2h 21m
Slowness in US regionofficial update ↗
Affected: ui.honeycomb.io - US1 Querying, ui.honeycomb.io - US1 App Interface, ui.honeycomb.io - US1 Trigger & SLO Alerting
- Degraded performanceAug 21, 2026 · resolved in 38m
Affected: ui.honeycomb.io - US1 App Interface, ui.eu1.honeycomb.io - EU1 App Interface
- Degraded performanceAug 10, 2026 · resolved in 7h 34m
Affected: ui.honeycomb.io - US1 Querying
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- Checkly · #3 · 99.96% uptime
- New Relic · #4 · 99.92% uptime
See the full most reliable monitoring & observability tools ranking →