Outage report · Partial outage

Honeycomb outage on Oct 20, 2026

Slowness in US region

SeverityPartial outage

StartedOct 20, 2026, 14:04UTC

ResolvedOct 20, 2026, 16:26UTC

Duration2h 21m

What happened

Honeycomb reported a partial outage starting Oct 20, 2026, 14:04 UTC, affecting ui.honeycomb.io - US1 Querying, ui.honeycomb.io - US1 App Interface, ui.honeycomb.io - US1 Trigger & SLO Alerting. It was marked resolved at Oct 20, 2026, 16:26 UTC.

The incident lasted 2h 21m from first report to resolution.
Honeycomb had reported no other partial or major outages in the 90 days before it.
12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Honeycomb

On October 20, we experienced roughly three hours of degraded service in the US region. * From 13:30 to 14:40 UTC, querying, the Honeycomb UI, the management API, and triggers experienced elevated latency and error rates, with the highest impact between 13:55 and 14:10 UTC. During this time, customers may have experienced slow or failed queries and a sluggish UI, and some trigger alerts may have been late or missed. * From 13:26 to approximately 16:10 UTC, SLO processing was delayed, so SLO data may have appeared out of date and burn alerts may have been delayed or missed during that time. * From 13:57 to 14:09 UTC, about half of requests to the event ingest API received 5xx errors, with lesser impact between 13:48 and 13:55 UTC \(1% error rate\) and for approximately a minute at 14:15 UTC \(1.9% error rate\). Telemetry rejected during these periods was not ingested unless the sender successfully retried it. Customers may see gaps in their data for those periods, including in trigger

Read Honeycomb's official incident report ↗