Payroll & HR Software · reliability comparison
Gusto vs HiBob: which is more reliable? (2026)
Gusto is more reliable than HiBob, scoring 100.0 vs 65.6 out of 100. Over the last 90 days Gusto reported 0 incidents and HiBob reported 9, with effective uptime of 100% and 99.50% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Gusto | HiBob |
|---|---|---|
| Reliability score | 100.0 | 65.6 |
| Rank (payroll & HR platforms) | — | #7 |
| Uptime (90 days) | 100% | 99.50% |
| Incidents (90 days) | 0 | 9 |
| Partial / major outages | 0 | 3 |
| Avg time to resolve | — | 5h 4m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Gusto and HiBob differ
- Gusto reported no incidents in the last 90 days, while HiBob reported 9.
- HiBob had 3 partial or major outages, compared with 0 for Gusto.
- Gusto's longest outage on record lasted 2h 40m (Dec 16, 2025); HiBob's lasted 6h 12m (Nov 2, 2025).
90-day uptime
Gusto
HiBob
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Gusto incidents
No incidents reported by Gusto in the last 90 days.
Recent HiBob incidents
- Degraded performanceOct 19, 2026 · resolved in 2h 12m
We’ve identified an issue with our Career site service
Affected: Public pages
- Degraded performanceOct 14, 2026 · resolved in 1h 59m
We’ve identified an issue with our Compensation service
Affected: Compensation
- Degraded performanceSep 9, 2026 · resolved in 7h 30m
Delay in calculated fields updates
Affected: Employee Profile and Fields
- Degraded performanceSep 7, 2026 · resolved in 22h 23m
Affected: Sandbox
- Partial outageAug 31, 2026 · resolved in 4h 25m
We’ve identified an issue with employee profile work tablesofficial update ↗
Affected: Employee Profile and Fields
- Major outageAug 26, 2026 · resolved in 1h 10m
Talent service - Performance and Surveys aren't loadingofficial update ↗
Affected: Surveys, Performance
Other payroll & HR platforms to consider
- QuickBooks Payroll · #1 · 99.94% uptime
- Patriot Payroll · #2 · 99.93% uptime
- Justworks · #3 · 99.95% uptime
- Personio · #4 · 99.89% uptime