Payroll & HR Software · reliability comparison
Gusto vs Patriot Payroll: which is more reliable? (2026)
Gusto is more reliable than Patriot Payroll, scoring 100.0 vs 91.8 out of 100. Over the last 90 days Gusto reported 0 incidents and Patriot Payroll reported 2, with effective uptime of 100% and 99.93% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Gusto | Patriot Payroll |
|---|---|---|
| Reliability score | 100.0 | 91.8 |
| Rank (payroll & HR platforms) | — | #2 |
| Uptime (90 days) | 100% | 99.93% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | — | 1h 30m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Gusto and Patriot Payroll differ
- Gusto reported no incidents in the last 90 days, while Patriot Payroll reported 2.
- Patriot Payroll had 2 partial or major outages, compared with 0 for Gusto.
- Gusto's longest outage on record lasted 2h 40m (Dec 16, 2025); Patriot Payroll's lasted 5h 19m (Dec 15, 2025).
90-day uptime
Gusto
Patriot Payroll
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Gusto incidents
No incidents reported by Gusto in the last 90 days.
Recent Patriot Payroll incidents
- Partial outageOct 8, 2026 · resolved in 1h 20m
Employees Unable to Open Time Cards on the Web
Affected: MyPatriot Worker Portal (Web), Time/Attendance Product
- Partial outageAug 18, 2026 · resolved in 1h 40m
Affected: Payroll Product
Other payroll & HR platforms to consider
- QuickBooks Payroll · #1 · 99.94% uptime
- Justworks · #3 · 99.95% uptime
- Personio · #4 · 99.89% uptime
- Remote · #5 · 100% uptime