Payroll & HR Software · reliability comparison
Gusto vs Personio: which is more reliable? (2026)
Gusto is more reliable than Personio, scoring 100.0 vs 89.6 out of 100. Over the last 90 days Gusto reported 0 incidents and Personio reported 3, with effective uptime of 100% and 99.89% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Gusto | Personio |
|---|---|---|
| Reliability score | 100.0 | 89.6 |
| Rank (payroll & HR platforms) | — | #4 |
| Uptime (90 days) | 100% | 99.89% |
| Incidents (90 days) | 0 | 3 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | — | 1h 39m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Gusto and Personio differ
- Gusto reported no incidents in the last 90 days, while Personio reported 3.
- Personio had 2 partial or major outages, compared with 0 for Gusto.
- Gusto's longest outage on record lasted 2h 40m (Dec 16, 2025); Personio's lasted 2d 15h (Mar 20, 2026).
90-day uptime
Gusto
Personio
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Gusto incidents
No incidents reported by Gusto in the last 90 days.
Recent Personio incidents
- Partial outageSep 14, 2026 · resolved in 44m
Affected: Personio Payroll DE
- Degraded performanceAug 27, 2026 · resolved in 44m
Employee Creation & Schedule Management Disruption
Affected: Company Configuration
- Partial outageAug 4, 2026 · resolved in 3h 29m
Login not working for some usersofficial update ↗
Affected: Login & Authentication
Other payroll & HR platforms to consider
- QuickBooks Payroll · #1 · 99.94% uptime
- Patriot Payroll · #2 · 99.93% uptime
- Justworks · #3 · 99.95% uptime
- Remote · #5 · 100% uptime