Payroll & HR Software · reliability comparison
Gusto vs Remote: which is more reliable? (2026)
Gusto is more reliable than Remote, scoring 100.0 vs 88.7 out of 100. Over the last 90 days Gusto reported 0 incidents and Remote reported 10, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Gusto | Remote |
|---|---|---|
| Reliability score | 100.0 | 88.7 |
| Rank (payroll & HR platforms) | — | #5 |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 0 | 10 |
| Partial / major outages | 0 | 10 |
| Avg time to resolve | — | <1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Gusto and Remote differ
- Gusto reported no incidents in the last 90 days, while Remote reported 10.
- Remote had 10 partial or major outages, compared with 0 for Gusto.
- Gusto's longest outage on record lasted 2h 40m (Dec 16, 2025); Remote's lasted 1h 39m (Jun 22, 2026).
90-day uptime
Gusto
Remote
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Gusto incidents
No incidents reported by Gusto in the last 90 days.
Recent Remote incidents
- Partial outageOct 14, 2026 · resolved in <1m
- Partial outageOct 14, 2026 · resolved (duration not published)
- Partial outageOct 14, 2026 · resolved in <1m
- Partial outageAug 19, 2026 · resolved in <1m
- Partial outageAug 19, 2026 · resolved in <1m
- Partial outageAug 19, 2026 · resolved in <1m
Other payroll & HR platforms to consider
- QuickBooks Payroll · #1 · 99.94% uptime
- Patriot Payroll · #2 · 99.93% uptime
- Justworks · #3 · 99.95% uptime
- Personio · #4 · 99.89% uptime