Payroll & HR Software · reliability comparison
HiBob vs Justworks: which is more reliable? (2026)
Justworks is more reliable than HiBob, scoring 89.6 vs 65.6 out of 100. Over the last 90 days HiBob reported 9 incidents and Justworks reported 8, with effective uptime of 99.50% and 99.95% respectively. Justworks resolves incidents faster on average (23m).
Data updated Nov 1, 2026 · How we score
| Metric | HiBob | Justworks |
|---|---|---|
| Reliability score | 65.6 | 89.6 |
| Rank (payroll & HR platforms) | #7 | #3 |
| Uptime (90 days) | 99.50% | 99.95% |
| Incidents (90 days) | 9 | 8 |
| Partial / major outages | 3 | 4 |
| Avg time to resolve | 5h 4m | 23m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where HiBob and Justworks differ
- HiBob reported 13% more incidents than Justworks over the last 90 days (9 vs 8).
- Justworks had 4 partial or major outages, compared with 3 for HiBob.
- Justworks fixes problems faster: 23m on average, against 5h 4m for HiBob (13.4× quicker).
- HiBob's longest outage on record lasted 6h 12m (Nov 2, 2025); Justworks's lasted 13h 42m (Jun 29, 2026).
90-day uptime
HiBob
Justworks
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent HiBob incidents
- Degraded performanceOct 19, 2026 · resolved in 2h 12m
We’ve identified an issue with our Career site service
Affected: Public pages
- Degraded performanceOct 14, 2026 · resolved in 1h 59m
We’ve identified an issue with our Compensation service
Affected: Compensation
- Degraded performanceSep 9, 2026 · resolved in 7h 30m
Delay in calculated fields updates
Affected: Employee Profile and Fields
- Degraded performanceSep 7, 2026 · resolved in 22h 23m
Affected: Sandbox
- Partial outageAug 31, 2026 · resolved in 4h 25m
We’ve identified an issue with employee profile work tablesofficial update ↗
Affected: Employee Profile and Fields
- Major outageAug 26, 2026 · resolved in 1h 10m
Talent service - Performance and Surveys aren't loadingofficial update ↗
Affected: Surveys, Performance
Recent Justworks incidents
- Degraded performanceOct 20, 2026 · resolved in 53m
Trainings are Currently Unavailable
Affected: Justworks Platform
- Degraded performanceAug 31, 2026 · resolved in 44m
We are experiencing an issue with our platform
Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more
- Major outageAug 21, 2026 · resolved in 26m
We are experiencing an issue with our platform
Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more
- Partial outageAug 18, 2026 · resolved in 13m
We are experiencing an issue with our platform
Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +3 more
- Major outageAug 14, 2026 · resolved in 5m
We are experiencing an issue with our platform
Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more
- Partial outageAug 12, 2026 · resolved in 9m
Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more
Other payroll & HR platforms to consider
- QuickBooks Payroll · #1 · 99.94% uptime
- Patriot Payroll · #2 · 99.93% uptime
- Personio · #4 · 99.89% uptime
- Remote · #5 · 100% uptime