Payroll & HR Software · reliability comparison
HiBob vs QuickBooks Payroll: which is more reliable? (2026)
QuickBooks Payroll is more reliable than HiBob, scoring 92.4 vs 65.6 out of 100. Over the last 90 days HiBob reported 9 incidents and QuickBooks Payroll reported 3, with effective uptime of 99.50% and 99.94% respectively. QuickBooks Payroll resolves incidents faster on average (1h 14m).
Data updated Nov 1, 2026 · How we score
| Metric | HiBob | QuickBooks Payroll |
|---|---|---|
| Reliability score | 65.6 | 92.4 |
| Rank (payroll & HR platforms) | #7 | #1 |
| Uptime (90 days) | 99.50% | 99.94% |
| Incidents (90 days) | 9 | 3 |
| Partial / major outages | 3 | 2 |
| Avg time to resolve | 5h 4m | 1h 14m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where HiBob and QuickBooks Payroll differ
- HiBob reported 3× as many incidents as QuickBooks Payroll over the last 90 days (9 vs 3).
- HiBob had 3 partial or major outages, compared with 2 for QuickBooks Payroll.
- QuickBooks Payroll fixes problems faster: 1h 14m on average, against 5h 4m for HiBob (4.1× quicker).
- HiBob's longest outage on record lasted 6h 12m (Nov 2, 2025); QuickBooks Payroll's lasted 5h 1m (Feb 24, 2026).
90-day uptime
HiBob
QuickBooks Payroll
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent HiBob incidents
- Degraded performanceOct 19, 2026 · resolved in 2h 12m
We’ve identified an issue with our Career site service
Affected: Public pages
- Degraded performanceOct 14, 2026 · resolved in 1h 59m
We’ve identified an issue with our Compensation service
Affected: Compensation
- Degraded performanceSep 9, 2026 · resolved in 7h 30m
Delay in calculated fields updates
Affected: Employee Profile and Fields
- Degraded performanceSep 7, 2026 · resolved in 22h 23m
Affected: Sandbox
- Partial outageAug 31, 2026 · resolved in 4h 25m
We’ve identified an issue with employee profile work tablesofficial update ↗
Affected: Employee Profile and Fields
- Major outageAug 26, 2026 · resolved in 1h 10m
Talent service - Performance and Surveys aren't loadingofficial update ↗
Affected: Surveys, Performance
Recent QuickBooks Payroll incidents
- InformationalSep 16, 2026 · resolved in 5h 32m
Duplicate transactions affecting some Payroll and Payments customers
Affected: United States, United States
- Partial outageSep 2, 2026 · resolved in 4m
Some users may encounter issues when trying to Login to QuickBooks Online
Affected: United States, EMEA, Canada
- Partial outageAug 19, 2026 · resolved in 2h 23m
Quickbooks Online Latency Issueofficial update ↗
Affected: United States, EMEA, Canada
Other payroll & HR platforms to consider
- Patriot Payroll · #2 · 99.93% uptime
- Justworks · #3 · 99.95% uptime
- Personio · #4 · 99.89% uptime
- Remote · #5 · 100% uptime