Payroll & HR Software · reliability comparison
HiBob vs Rippling: which is more reliable? (2026)
HiBob is more reliable than Rippling, scoring 65.6 vs 56.1 out of 100. Over the last 90 days HiBob reported 9 incidents and Rippling reported 15, with effective uptime of 99.50% and 98.96% respectively. HiBob resolves incidents faster on average (5h 4m).
Data updated Nov 1, 2026 · How we score
| Metric | HiBob | Rippling |
|---|---|---|
| Reliability score | 65.6 | 56.1 |
| Rank (payroll & HR platforms) | #7 | #8 |
| Uptime (90 days) | 99.50% | 98.96% |
| Incidents (90 days) | 9 | 15 |
| Partial / major outages | 3 | 7 |
| Avg time to resolve | 5h 4m | 5h 16m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where HiBob and Rippling differ
- Rippling reported 67% more incidents than HiBob over the last 90 days (15 vs 9).
- Rippling had 7 partial or major outages, compared with 3 for HiBob.
- HiBob fixes problems faster: 5h 4m on average, against 5h 16m for Rippling.
- HiBob's longest outage on record lasted 6h 12m (Nov 2, 2025); Rippling's lasted 12h 12m (Nov 24, 2025).
90-day uptime
HiBob
Rippling
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent HiBob incidents
- Degraded performanceOct 19, 2026 · resolved in 2h 12m
We’ve identified an issue with our Career site service
Affected: Public pages
- Degraded performanceOct 14, 2026 · resolved in 1h 59m
We’ve identified an issue with our Compensation service
Affected: Compensation
- Degraded performanceSep 9, 2026 · resolved in 7h 30m
Delay in calculated fields updates
Affected: Employee Profile and Fields
- Degraded performanceSep 7, 2026 · resolved in 22h 23m
Affected: Sandbox
- Partial outageAug 31, 2026 · resolved in 4h 25m
We’ve identified an issue with employee profile work tablesofficial update ↗
Affected: Employee Profile and Fields
- Major outageAug 26, 2026 · resolved in 1h 10m
Talent service - Performance and Surveys aren't loadingofficial update ↗
Affected: Surveys, Performance
Recent Rippling incidents
- InformationalOct 29, 2026 · resolved in 1h 26m
- Degraded performanceOct 28, 2026 · resolved in 10h 54m
QuickBooks data import delayed for some customers
Affected: Pipelines
- Partial outageOct 28, 2026 · resolved in 11m
Affected: Rippling AI
- Partial outageOct 15, 2026 · resolved in 1h 48m
Affected: Rippling App
- Degraded performanceOct 7, 2026 · resolved in 1d 1h
- InformationalOct 7, 2026 · resolved in <1m
Other payroll & HR platforms to consider
- QuickBooks Payroll · #1 · 99.94% uptime
- Patriot Payroll · #2 · 99.93% uptime
- Justworks · #3 · 99.95% uptime
- Personio · #4 · 99.89% uptime