Employee Scheduling Software · reliability comparison
Homebase vs When I Work: which is more reliable? (2026)
When I Work is more reliable than Homebase, scoring 100.0 vs 96.9 out of 100. Over the last 90 days Homebase reported 2 incidents and When I Work reported 0, with effective uptime of 99.99% and 100% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Homebase | When I Work |
|---|---|---|
| Reliability score | 96.9 | 100.0 |
| Rank (employee scheduling apps) | #5 | — |
| Uptime (90 days) | 99.99% | 100% |
| Incidents (90 days) | 2 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 59m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Homebase and When I Work differ
- When I Work reported no incidents in the last 90 days, while Homebase reported 2.
90-day uptime
Homebase
When I Work
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Homebase incidents
- Degraded performanceOct 1, 2026 · resolved in 59m
Affected: Billing, Hiring, Messaging, Cash Out, Payroll, Scheduling +2 more
- InformationalAug 25, 2026 · resolved in 17m
Recent When I Work incidents
No incidents reported by When I Work in the last 90 days.
Other employee scheduling apps to consider
- Buddy Punch · #1 · 100% uptime
- Connecteam · #2 · 100% uptime
- QuickBooks Time · #3 · 100% uptime
- Shiftboard · #4 · 100% uptime
See the full most reliable employee scheduling software ranking →