Marketing Automation & CDPs · reliability comparison
HubSpot Marketing Hub vs RudderStack: which is more reliable? (2026)
HubSpot Marketing Hub is more reliable than RudderStack, scoring 96.2 vs 93.0 out of 100. Over the last 90 days HubSpot Marketing Hub reported 10 incidents and RudderStack reported 3, with effective uptime of 100% and 99.94% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | HubSpot Marketing Hub | RudderStack |
|---|---|---|
| Reliability score | 96.2 | 93.0 |
| Rank (marketing automation platforms) | #1 | #4 |
| Uptime (90 days) | 100% | 99.94% |
| Incidents (90 days) | 10 | 3 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 57m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where HubSpot Marketing Hub and RudderStack differ
- HubSpot Marketing Hub reported 3.3× as many incidents as RudderStack over the last 90 days (10 vs 3).
- RudderStack had 1 partial or major outage, compared with 0 for HubSpot Marketing Hub.
- HubSpot Marketing Hub's longest incident on record lasted 3d (Jul 14, 2026); RudderStack's lasted 1h 36m (Jun 30, 2026).
90-day uptime
HubSpot Marketing Hub
RudderStack
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent HubSpot Marketing Hub incidents
- InformationalOct 23, 2026 · resolved in 2h 47m
Some HubSpot tools may be unavailable for some users
Affected: CRM, Marketing Tools, Website, Sales Tools, Service Tools, Chat & Automation +5 more
- InformationalOct 22, 2026 · resolved in 1h 53m
- InformationalOct 8, 2026 · resolved in 1h 35m
Marketing email statistics are delayed
Affected: Marketing Tools, Reports
- InformationalOct 2, 2026 · resolved in 1h 53m
HubSpot is experiencing issues
Affected: CRM, Marketing Tools, Chat & Automation
- InformationalSep 23, 2026 · resolved in 13m
- InformationalSep 8, 2026 · resolved in 59m
Recent RudderStack incidents
- Major outageSep 29, 2026 · resolved in 1h 1m
Data Ingestion Issue in the EU regionofficial update ↗
Affected: Data Ingestion (EU)
- Degraded performanceSep 21, 2026 · resolved in 35m
Increased latency in US data processing pipeline
Affected: Data Processing Pipeline (US)
- Degraded performanceAug 17, 2026 · resolved in 1h 14m
Other marketing automation platforms to consider
- Customer.io · #2 · 99.99% uptime
- Iterable · #3 · 99.96% uptime
- Hightouch · #5 · 99.92% uptime
- Optimove · #6 · 99.88% uptime
See the full most reliable marketing automation & customer data platforms ranking →