SMS & Voice APIs · reliability comparison
Infobip vs Kaleyra: which is more reliable? (2026)
Kaleyra is more reliable than Infobip, scoring 100.0 vs 73.1 out of 100. Over the last 90 days Infobip reported 25 incidents and Kaleyra reported 0, with effective uptime of 99.73% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Infobip | Kaleyra |
|---|---|---|
| Reliability score | 73.1 | 100.0 |
| Rank (SMS & voice APIs) | #6 | — |
| Uptime (90 days) | 99.73% | 100% |
| Incidents (90 days) | 25 | 0 |
| Partial / major outages | 10 | 0 |
| Avg time to resolve | 39m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Infobip and Kaleyra differ
- Kaleyra reported no incidents in the last 90 days, while Infobip reported 25.
- Infobip had 10 partial or major outages, compared with 0 for Kaleyra.
- Infobip's longest outage on record lasted 2h 9m (Aug 15, 2026); Kaleyra's lasted 4h 50m (Jul 1, 2026).
90-day uptime
Infobip
Kaleyra
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Infobip incidents
- Degraded performanceOct 31, 2026 · resolved in 8m
Global (Europe) - Partial Packet Loss
Affected: Global (Europe), Global (Europe)
- Degraded performanceOct 28, 2026 · resolved in 27m
United States - HTTP API Degradation
Affected: United States
- Degraded performanceOct 23, 2026 · resolved in 54m
Global (Europe)- Conversations Slowness and Errors
Affected: Global (Europe)
- Partial outageOct 23, 2026 · resolved in 21m
United States - SMPP service degradation
Affected: United States
- Degraded performanceOct 22, 2026 · resolved in 1h 17m
Multiple Locations - Customer Portal Login Service Degradation
Affected: Global (Europe), Great Britain, Indonesia, Saudi Arabia, United Arab Emirates, United States
- Degraded performanceOct 20, 2026 · resolved in 16m
United States - Multiple Service Degradation
Affected: United States
Recent Kaleyra incidents
No incidents reported by Kaleyra in the last 90 days.
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- SignalWire · #2 · 99.94% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime