SMS & Voice APIs · reliability comparison
Infobip vs SignalWire: which is more reliable? (2026)
SignalWire is more reliable than Infobip, scoring 92.1 vs 73.1 out of 100. Over the last 90 days Infobip reported 25 incidents and SignalWire reported 3, with effective uptime of 99.73% and 99.94% respectively. Infobip resolves incidents faster on average (39m).
Data updated Nov 1, 2026 · How we score
| Metric | Infobip | SignalWire |
|---|---|---|
| Reliability score | 73.1 | 92.1 |
| Rank (SMS & voice APIs) | #6 | #2 |
| Uptime (90 days) | 99.73% | 99.94% |
| Incidents (90 days) | 25 | 3 |
| Partial / major outages | 10 | 3 |
| Avg time to resolve | 39m | 47m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Infobip and SignalWire differ
- Infobip reported 8.3× as many incidents as SignalWire over the last 90 days (25 vs 3).
- Infobip had 10 partial or major outages, compared with 3 for SignalWire.
- Infobip's longest outage on record lasted 2h 9m (Aug 15, 2026); SignalWire's lasted 1h 59m (Aug 14, 2026).
90-day uptime
Infobip
SignalWire
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Infobip incidents
- Degraded performanceOct 31, 2026 · resolved in 8m
Global (Europe) - Partial Packet Loss
Affected: Global (Europe), Global (Europe)
- Degraded performanceOct 28, 2026 · resolved in 27m
United States - HTTP API Degradation
Affected: United States
- Degraded performanceOct 23, 2026 · resolved in 54m
Global (Europe)- Conversations Slowness and Errors
Affected: Global (Europe)
- Partial outageOct 23, 2026 · resolved in 21m
United States - SMPP service degradation
Affected: United States
- Degraded performanceOct 22, 2026 · resolved in 1h 17m
Multiple Locations - Customer Portal Login Service Degradation
Affected: Global (Europe), Great Britain, Indonesia, Saudi Arabia, United Arab Emirates, United States
- Degraded performanceOct 20, 2026 · resolved in 16m
United States - Multiple Service Degradation
Affected: United States
Recent SignalWire incidents
- Partial outageOct 23, 2026 · resolved in 10m
Dashboard analytics unavailable
Affected: Website
- Partial outageOct 5, 2026 · resolved in 14m
Resolved: underlying infrastructure issue resulted in an interruption to all services.
Affected: AI, APIs, MMS, SIP Connectivity, SMS, Video and Conferencing +1 more
- Partial outageAug 14, 2026 · resolved in 1h 59m
Degraded: outbound calls and fax
Affected: APIs
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime
- Africa's Talking · #5 · 99.80% uptime