SMS & Voice APIs · reliability comparison
Infobip vs Telnyx: which is more reliable? (2026)
Infobip is more reliable than Telnyx, scoring 73.1 vs 28.6 out of 100. Over the last 90 days Infobip reported 25 incidents and Telnyx reported 34, with effective uptime of 99.73% and 92.61% respectively. Infobip resolves incidents faster on average (39m).
Data updated Nov 2, 2026 · How we score
| Metric | Infobip | Telnyx |
|---|---|---|
| Reliability score | 73.1 | 28.6 |
| Rank (SMS & voice APIs) | #6 | #12 |
| Uptime (90 days) | 99.73% | 92.61% |
| Incidents (90 days) | 25 | 34 |
| Partial / major outages | 10 | 10 |
| Avg time to resolve | 39m | 16h 24m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Infobip and Telnyx differ
- Telnyx reported 36% more incidents than Infobip over the last 90 days (34 vs 25).
- Infobip fixes problems faster: 39m on average, against 16h 24m for Telnyx (25.0× quicker).
- Infobip's longest outage on record lasted 2h 9m (Aug 15, 2026); Telnyx's lasted 3d (Aug 15, 2026).
90-day uptime
Infobip
Telnyx
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Infobip incidents
- Degraded performanceOct 31, 2026 · resolved in 8m
Global (Europe) - Partial Packet Loss
Affected: Global (Europe), Global (Europe)
- Degraded performanceOct 28, 2026 · resolved in 27m
United States - HTTP API Degradation
Affected: United States
- Degraded performanceOct 23, 2026 · resolved in 54m
Global (Europe)- Conversations Slowness and Errors
Affected: Global (Europe)
- Partial outageOct 23, 2026 · resolved in 21m
United States - SMPP service degradation
Affected: United States
- Degraded performanceOct 22, 2026 · resolved in 1h 17m
Multiple Locations - Customer Portal Login Service Degradation
Affected: Global (Europe), Great Britain, Indonesia, Saudi Arabia, United Arab Emirates, United States
- Degraded performanceOct 20, 2026 · resolved in 16m
United States - Multiple Service Degradation
Affected: United States
Recent Telnyx incidents
- Degraded performanceOct 30, 2026 · resolved in 2h 14m
Affected: API V2, API V1
- MaintenanceOct 30, 2026 · ongoing
Voice Services Update - All Regions
Affected: Amsterdam, Netherlands, Sydney, Australia, Melbourne, Australia, Frankfurt, Germany, Chennai, India, San Jose, CA +7 more
- Degraded performanceOct 29, 2026 · resolved in 25m
Delays with Messaging Webhooks, Mission Control Number and Porting ordering/configurations
Affected: API V2, US East Region, US Central Region, US West Region
- MaintenanceOct 29, 2026 · ongoing
Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAE
Affected: Middle East, US, Europe, Australia, Middle East, US +2 more
- Degraded performanceOct 28, 2026 · resolved in <1m
Affected: Canada, US, Australia, Asia (Beta), Middle East, Europe
- Degraded performanceOct 27, 2026 · resolved in 2h 33m
Affected: NORAM
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- SignalWire · #2 · 99.94% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime