Field Service Management · reliability comparison
Jobber vs Kickserv: which is more reliable? (2026)
Kickserv is more reliable than Jobber, scoring 100.0 vs 93.1 out of 100. Over the last 90 days Jobber reported 5 incidents and Kickserv reported 0, with effective uptime of 99.97% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Jobber | Kickserv |
|---|---|---|
| Reliability score | 93.1 | 100.0 |
| Rank (field service management apps) | #6 | #2 |
| Uptime (90 days) | 99.97% | 100% |
| Incidents (90 days) | 5 | 0 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 31m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Jobber and Kickserv differ
- Kickserv reported no incidents in the last 90 days, while Jobber reported 5.
- Jobber had 2 partial or major outages, compared with 0 for Kickserv.
- Jobber's longest outage on record lasted 9h 45m (Apr 26, 2026); Kickserv's lasted 1d 2h (Jan 12, 2026).
90-day uptime
Jobber
Kickserv
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Jobber incidents
- Partial outageSep 11, 2026 · resolved in 8m
Performance Issues With Loading Jobber
Affected: Web Application (Jobber Online), API & Mobile Application (Jobber App)
- Degraded performanceSep 3, 2026 · resolved in 39m
Affected: Web Application (Jobber Online)
- Degraded performanceAug 31, 2026 · resolved in 1h 4m
Performance Issues With Background Activities
Affected: Web Application (Jobber Online), API & Mobile Application (Jobber App)
- Degraded performanceAug 18, 2026 · resolved in 20m
Performance Issues With Subscriptions
Affected: Web Application Subscriptions
- Partial outageAug 4, 2026 · resolved in 22m
Jobber Online & Jobber Mobile App failing to load pages
Affected: Web Application (Jobber Online)
Recent Kickserv incidents
No incidents reported by Kickserv in the last 90 days.
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
- Zuper · #5 · 99.99% uptime
See the full most reliable field service management software ranking →