Payroll & HR Software · reliability comparison

Justworks vs Paycom: which is more reliable? (2026)

Justworks is more reliable than Paycom, scoring 89.6 vs 80.0 out of 100. Over the last 90 days Justworks reported 8 incidents and Paycom reported 0, with effective uptime of 99.95% and 100% respectively.

Data updated Nov 1, 2026 · How we score

Justworks

89.6/100

Operational

Visit Justworks ↗

Paycom

80.0/100

No public status page

Visit Paycom ↗
VS
MetricJustworksPaycom
Reliability score89.680.0
Rank (payroll & HR platforms)#3—
Uptime (90 days)99.95%100%
Incidents (90 days)80
Partial / major outages40
Avg time to resolve23m—
Outages we detected00
Transparency score100/1000/100

Where Justworks and Paycom differ

  • Paycom reported no incidents in the last 90 days, while Justworks reported 8.
  • Justworks had 4 partial or major outages, compared with 0 for Paycom.

90-day uptime

Justworks

Aug 5, 2026: no incidentsAug 6, 2026: 99.72% uptime, 1 incident (Degraded performance)Aug 7, 2026 – Aug 11, 2026: no incidentsAug 12, 2026: 99.65% uptime, 2 incidents (Partial outage)Aug 13, 2026: no incidentsAug 14, 2026: 99.65% uptime, 1 incident (Major outage)Aug 15, 2026 – Aug 17, 2026: no incidentsAug 18, 2026: 99.53% uptime, 1 incident (Partial outage)Aug 19, 2026 – Aug 20, 2026: no incidentsAug 21, 2026: 98.18% uptime, 1 incident (Major outage)Aug 22, 2026 – Aug 30, 2026: no incidentsAug 31, 2026: 99.54% uptime, 1 incident (Degraded performance)Sep 1, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 99.44% uptime, 1 incident (Degraded performance)Oct 21, 2026 – Nov 2, 2026: no incidents
90 days ago99.952% average daily uptimeToday

Paycom

Aug 5, 2026 – Oct 31, 2026: no dataNov 1, 2026 – Nov 2, 2026: no incidents
90 days ago100% average daily uptimeToday

Recent Justworks incidents

  • Degraded performanceOct 20, 2026 · resolved in 53m

    Trainings are Currently Unavailable

    Affected: Justworks Platform

  • Degraded performanceAug 31, 2026 · resolved in 44m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

  • Major outageAug 21, 2026 · resolved in 26m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

  • Partial outageAug 18, 2026 · resolved in 13m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +3 more

  • Major outageAug 14, 2026 · resolved in 5m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

  • Partial outageAug 12, 2026 · resolved in 9m

    Intermittent Platform Issues

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

Full Justworks reliability report →

Recent Paycom incidents

No incidents reported by Paycom in the last 90 days.

Full Paycom reliability report →

Other payroll & HR platforms to consider

See the full most reliable payroll & hr software ranking →