Retail POS · reliability comparison
Lightspeed Retail vs Loyverse: which is more reliable? (2026)
Loyverse is more reliable than Lightspeed Retail, scoring 90.4 vs 37.5 out of 100. Over the last 90 days Lightspeed Retail reported 13 incidents and Loyverse reported 2, with effective uptime of 97.96% and 99.91% respectively. Loyverse resolves incidents faster on average (1h 56m).
Data updated Nov 1, 2026 · How we score
| Metric | Lightspeed Retail | Loyverse |
|---|---|---|
| Reliability score | 37.5 | 90.4 |
| Rank (retail POS systems) | #10 | #3 |
| Uptime (90 days) | 97.96% | 99.91% |
| Incidents (90 days) | 13 | 2 |
| Partial / major outages | 5 | 2 |
| Avg time to resolve | 22h 5m | 1h 56m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Lightspeed Retail and Loyverse differ
- Lightspeed Retail reported 6.5× as many incidents as Loyverse over the last 90 days (13 vs 2).
- Lightspeed Retail had 5 partial or major outages, compared with 2 for Loyverse.
- Loyverse fixes problems faster: 1h 56m on average, against 22h 5m for Lightspeed Retail (11.5× quicker).
- Lightspeed Retail's longest outage on record lasted 6h 31m (Aug 27, 2026); Loyverse's lasted 16h 37m (Jun 12, 2026).
90-day uptime
Lightspeed Retail
Loyverse
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Lightspeed Retail incidents
- InformationalOct 23, 2026 · resolved in 5h 3m
Lightspeed Retail (R/C-Series) Latency or outage
Affected: Retail POS, Retail API
- Degraded performanceOct 21, 2026 · resolved in 1d 21h
Statement on PHP vulnerabilities
Affected: Retail POS, Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia), Back Office, Retail API, Retail POS
- Degraded performanceOct 17, 2026 · resolved in 5h 26m
Affected: Sales History
- Partial outageOct 16, 2026 · resolved in 30m
Store credit issue causing sale errors
Affected: Customer Management
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
- Partial outageOct 6, 2026 · resolved in 39m
Lightspeed Retail (S-Series) - BridgePay
Affected: Payments
Recent Loyverse incidents
- Partial outageOct 8, 2026 · resolved in 3h 19m
Services Disruptionofficial update ↗
Affected: Loyverse POS, Loyverse Back Office, Loyverse API
- Partial outageAug 13, 2026 · resolved in 32m
Affected: Loyverse POS, Loyverse Back Office, Loyverse API
Other retail POS systems to consider
- Shopify POS · #1 · 100% uptime
- Erply · #2 · 99.99% uptime
- Clover · #4 · 99.88% uptime
- Epos Now · #5 · 99.86% uptime