Live status & reliability report
Lightspeed Retail status, outages & reliability
Lightspeed Retail is the retail point-of-sale product line (X-Series, formerly Vend; R-Series; S-Series) of Montreal-based Lightspeed Commerce.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Lightspeed Retail had 97.96% effective uptime across 14 status page incidents (5 partial or major outages), resolving them in 20h 38m on average.
Is Lightspeed Retail down right now?
Lightspeed Retail is having problems right now.
- Lightspeed Retail's status page reports degraded performance. Checked .
- All 3 Lightspeed Retail pages we check are responding. Checked .
90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Lightspeed Retail's reliability
- Since Jul 1, 2026, the earliest date its published history covers, Lightspeed Retail published 22 incidents on its status page, 10 of them partial or major outages.
- Its longest outage on record in that time was “Errors - Issues processing split payments” on Aug 27, 2026, which lasted 6h 31m.
- The part of Lightspeed Retail most often affected was Inventory (5 of 22 incidents).
- Incidents most often began on a Thursday (7 of 22, UTC).
- Lightspeed Retail's 90-day uptime of 97.96% is below the average for retail POS systems (99.46%).
- It resolves incidents more slowly than the typical retail POS system: 20h 38m on average, against a median of 9h 24m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Lightspeed Retail's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Components currently affected
- Accounting Integrations: degraded performance
Lightspeed Retail incident history (last 90 days)
- InformationalOct 23, 2026 · resolved in 5h 3m
Lightspeed Retail (R/C-Series) Latency or outage
Affected: Retail POS, Retail API
- Degraded performanceOct 21, 2026 · resolved in 1d 21h
Statement on PHP vulnerabilities
Affected: Retail POS, Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia), Back Office, Retail API, Retail POS
- Degraded performanceOct 17, 2026 · resolved in 5h 26m
Affected: Sales History
- Partial outageOct 16, 2026 · resolved in 30m
Store credit issue causing sale errors
Affected: Customer Management
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
- Partial outageOct 6, 2026 · resolved in 39m
Lightspeed Retail (S-Series) - BridgePay
Affected: Payments
- Major outageSep 29, 2026 · resolved in 1h 31m
Lightspeed Retail (X-Series): Retail POS iOS Crashes
Affected: Retail POS for iPadOS
- Partial outageSep 25, 2026 · resolved in 7m
Purchase Order Variant Selector Not Appearing
Affected: Inventory
- Degraded performanceSep 10, 2026 · resolved in <1m
- Degraded performanceSep 3, 2026 · resolved in 8h 31m
X-Series: On-Account payments not updating
Affected: Setup
- Major outageAug 27, 2026 · resolved in 6h 31m
Errors - Issues processing split payments
Affected: Retail POS
- Degraded performanceAug 7, 2026 · resolved in 4d 6h
App version 6.22.0 on iPads with a non-English language setting are unable to open registers.
Affected: Retail POS for iPadOS
- Degraded performanceAug 6, 2026 · resolved in 2d 4h
Delays - Entities Results Outdated / Lagging
Affected: Customer Management, Inventory, Products
- Degraded performanceAug 4, 2026 · resolved in 3h 13m
Newly created sales are not appearing in Sales History or updating stock adjustments.
Affected: Inventory, Sales History
Source: Lightspeed Retail status page · last checked
Our independent monitoring
We check these public Lightspeed Retail pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| X-Series sign-in | Up | 100% | 1127 ms |
| Account login | Up | 100% | 407 ms |
| Retail product page | Up | 100% | 162 ms |
How Lightspeed Retail compares
97.96% vs 100% uptime
Lightspeed Retail vs Loyverse97.96% vs 99.91% uptime
Lightspeed Retail vs Clover97.96% vs 99.88% uptime
Lightspeed Retail vs Epos Now97.96% vs 99.86% uptime
Lightspeed Retail vs Revel Systems97.96% vs 99.84% uptime
Lightspeed Retail vs Zettle by PayPal97.96% vs 99.82% uptime
Lightspeed Retail status FAQ
Is Lightspeed Retail down right now?
Lightspeed Retail is having problems right now. Lightspeed Retail's status page currently reports an active issue, and all 3 of the Lightspeed Retail pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Lightspeed Retail?
Lightspeed Retail has a reliability score of 37.5 out of 100, ranking #9 of 9 retail POS systems. Over the last 90 days it had 97.96% effective uptime.
How often does Lightspeed Retail have outages?
Lightspeed Retail published 14 incidents on its status page in the last 90 days (5 partial or major outages) and 22 in the past 12 months.
How long do Lightspeed Retail outages last?
Lightspeed Retail resolves incidents in 20h 38m on average. Its longest outage in the past year lasted 6h 31m, on Aug 27, 2026.
Does Lightspeed Retail have a status page?
Yes. Lightspeed Retail's official status page is status.lightspeedhq.com. We read it every five minutes and keep its full incident history.