Restaurant POS · reliability comparison
Loyverse vs SumUp: which is more reliable? (2026)
Loyverse is more reliable than SumUp, scoring 90.4 vs 54.2 out of 100. Over the last 90 days Loyverse reported 2 incidents and SumUp reported 5, with effective uptime of 99.91% and 98.98% respectively. Loyverse resolves incidents faster on average (1h 56m).
Data updated Nov 2, 2026 · How we score
| Metric | Loyverse | SumUp |
|---|---|---|
| Reliability score | 90.4 | 54.2 |
| Rank (restaurant POS systems) | #3 | #10 |
| Uptime (90 days) | 99.91% | 98.98% |
| Incidents (90 days) | 2 | 5 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 1h 56m | 19h 59m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Loyverse and SumUp differ
- SumUp reported 2.5× as many incidents as Loyverse over the last 90 days (5 vs 2).
- Loyverse had 2 partial or major outages, compared with 1 for SumUp.
- Loyverse fixes problems faster: 1h 56m on average, against 19h 59m for SumUp (10.4× quicker).
- Loyverse's longest outage on record lasted 16h 37m (Jun 12, 2026); SumUp's lasted 3h 2m (Jun 27, 2026).
90-day uptime
Loyverse
SumUp
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Loyverse incidents
- Partial outageOct 8, 2026 · resolved in 3h 19m
Services Disruptionofficial update ↗
Affected: Loyverse POS, Loyverse Back Office, Loyverse API
- Partial outageAug 13, 2026 · resolved in 32m
Affected: Loyverse POS, Loyverse Back Office, Loyverse API
Recent SumUp incidents
- Degraded performanceOct 29, 2026 · ongoing
- MaintenanceOct 9, 2026 · ongoing
SEPA instant payments will be delayed due to a scheduled maintenance
Affected: Business Account (EU)
- Degraded performanceSep 5, 2026 · resolved in 7h 6m
Multi-Device-Sync and Kitchen Display System (KDS) are not receiving orders
Affected: Kitchen Display System (KDS), Ordering & Floor Plan
- Degraded performanceSep 3, 2026 · resolved in 6d 2h
Touchscreen not responding on POS devices
Affected: SumUp POS, POS Pro
- Degraded performanceAug 17, 2026 · resolved in 10m
Issue with Logins and Payments Acceptance
Affected: Payment Links, Card Readers: Solo, Card Readers: Top & Top NFC, Logins, Card Readers: Total, On & Super, Refunds +7 more
- MaintenanceAug 15, 2026 · ongoing
Transactions processing delay in UK
Affected: Business Account (EU)
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Clover · #4 · 99.88% uptime
- Epos Now · #5 · 99.86% uptime