Auto Repair Shop Software · reliability comparison
NAPA TRACS vs Workshop Software: which is more reliable? (2026)
Workshop Software is more reliable than NAPA TRACS, scoring 59.0 vs 40.0 out of 100. Over the last 90 days NAPA TRACS reported 0 incidents and Workshop Software reported 0, with effective uptime of 93.44% and 98.40% respectively.
Data updated Nov 2, 2026 · How we score
VS
| Metric | NAPA TRACS | Workshop Software |
|---|---|---|
| Reliability score | 40.0 | 59.0 |
| Rank (auto repair shop management systems) | — | — |
| Uptime (90 days) | 93.44% | 98.40% |
| Incidents (90 days) | 0 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 5 | 2 |
| Transparency score | 0/100 | 50/100 |
Where NAPA TRACS and Workshop Software differ
- Our own probes detected 5 outages at NAPA TRACS and 2 at Workshop Software, of which 0 and 0 respectively were acknowledged on their status pages.
90-day uptime
NAPA TRACS
Workshop Software
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent NAPA TRACS incidents
No incidents reported by NAPA TRACS in the last 90 days.
Recent Workshop Software incidents
No incidents reported by Workshop Software in the last 90 days.
Other auto repair shop management systems to consider
- Shopmonkey · #1 · 99.91% uptime
- Tekmetric · #2 · 99.76% uptime
- Shop-Ware · #3 · 99.85% uptime
- Protractor · #4 · 99.47% uptime
See the full most reliable auto repair shop software ranking →