Shipping & Fulfillment Software · reliability comparison

Ordoro vs ShipHero: which is more reliable? (2026)

Ordoro is more reliable than ShipHero, scoring 99.6 vs 78.2 out of 100. Over the last 90 days Ordoro reported 1 incident and ShipHero reported 5, with effective uptime of 100% and 99.71% respectively.

Data updated Nov 1, 2026 · How we score

Ordoro

99.6/100

Operational

Visit Ordoro ↗

ShipHero

78.2/100

Maintenance

Visit ShipHero ↗
VS
MetricOrdoroShipHero
Reliability score99.678.2
Rank (shipping software tools)#1#5
Uptime (90 days)100%99.71%
Incidents (90 days)15
Partial / major outages03
Avg time to resolve—3h 5m
Outages we detected00
Transparency score100/100100/100

Where Ordoro and ShipHero differ

  • ShipHero reported 5× as many incidents as Ordoro over the last 90 days (5 vs 1).
  • ShipHero had 3 partial or major outages, compared with 0 for Ordoro.
  • Ordoro's longest outage on record lasted 6h 24m (May 20, 2026); ShipHero's lasted 3h 47m (Nov 18, 2025).

90-day uptime

Ordoro

Aug 4, 2026 – Nov 1, 2026: no incidents
90 days ago100% average daily uptimeToday

ShipHero

Aug 4, 2026 – Aug 30, 2026: no incidentsAug 31, 2026: 98.29% uptime, 1 incident (Partial outage)Sep 1, 2026 – Sep 27, 2026: no incidentsSep 28, 2026: 95.11% uptime, 1 incident (Degraded performance)Sep 29, 2026: no incidentsSep 30, 2026: 93.59% uptime, 1 incident (Partial outage)Oct 1, 2026: no incidentsOct 2, 2026: 99.59% uptime, 1 incident (Degraded performance)Oct 3, 2026 – Oct 31, 2026: no incidentsNov 1, 2026: 83.19% uptime, 1 incident (Major outage)
90 days ago99.664% average daily uptimeToday

Recent Ordoro incidents

Full Ordoro reliability report →

Recent ShipHero incidents

  • Major outageNov 1, 2026 · ongoing

    ShipHero will go down for a short period, we'll tell you when it's back.

    Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more

  • MaintenanceOct 11, 2026 · resolved in 1h 16m

    ShipHero Scheduled Maintenance

    Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more

  • MaintenanceOct 11, 2026 · resolved in 1h 30m

    ShipHero Scheduled Maintenance

    Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more

  • Degraded performanceOct 2, 2026 · resolved in 39m

    General slowness

    Affected: ShipHero Mobile App, ShipHero Dashboard, ShipHero Public API, Miscellaneous Services, ShipHero MCP

  • Partial outageSep 30, 2026 · resolved in 3h 4m

    Intermittent Platform Access Issue

    Affected: ShipHero Authentication

  • Degraded performanceSep 28, 2026 · resolved in 7h 49m

    USPS API instability

    Affected: Label Printing

Full ShipHero reliability report →

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