E-Signature Software · reliability comparison
PandaDoc vs SignNow: which is more reliable? (2026)
SignNow is more reliable than PandaDoc, scoring 98.9 vs 89.0 out of 100. Over the last 90 days PandaDoc reported 3 incidents and SignNow reported 1, with effective uptime of 99.88% and 99.99% respectively. SignNow resolves incidents faster on average (8m).
Data updated Nov 1, 2026 · How we score
| Metric | PandaDoc | SignNow |
|---|---|---|
| Reliability score | 89.0 | 98.9 |
| Rank (e-signature tools) | #7 | #5 |
| Uptime (90 days) | 99.88% | 99.99% |
| Incidents (90 days) | 3 | 1 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 2h 33m | 8m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where PandaDoc and SignNow differ
- PandaDoc reported 3× as many incidents as SignNow over the last 90 days (3 vs 1).
- PandaDoc had 1 partial or major outage, compared with 0 for SignNow.
- SignNow fixes problems faster: 8m on average, against 2h 33m for PandaDoc (18.6× quicker).
- PandaDoc's longest outage on record lasted 4h 39m (Aug 20, 2026); SignNow's lasted 5h 9m (Mar 11, 2026).
90-day uptime
PandaDoc
SignNow
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent PandaDoc incidents
- InformationalSep 7, 2026 · resolved in 13h 26m
Affected: Creating and editing documents, Sending documents, Uploading documents, API, Downloading documents
- Degraded performanceSep 1, 2026 · resolved in 27m
Inline fields may not work in the recipient view
Affected: Public (recipient) view, Public (recipient) view
- Partial outageAug 20, 2026 · resolved in 4h 39m
Some users experience issues with creation and viewing of documentsofficial update ↗
Affected: Creating and editing documents, Sending documents, Uploading documents
Recent SignNow incidents
- Degraded performanceSep 4, 2026 · resolved in 8m
University SignNow Unavailable
Affected: Web