E-Signature Software · reliability comparison
PandaDoc vs SignWell: which is more reliable? (2026)
SignWell is more reliable than PandaDoc, scoring 100.0 vs 89.0 out of 100. Over the last 90 days PandaDoc reported 3 incidents and SignWell reported 0, with effective uptime of 99.88% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | PandaDoc | SignWell |
|---|---|---|
| Reliability score | 89.0 | 100.0 |
| Rank (e-signature tools) | #7 | #4 |
| Uptime (90 days) | 99.88% | 100% |
| Incidents (90 days) | 3 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 2h 33m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where PandaDoc and SignWell differ
- SignWell reported no incidents in the last 90 days, while PandaDoc reported 3.
- PandaDoc had 1 partial or major outage, compared with 0 for SignWell.
- PandaDoc's longest outage on record lasted 4h 39m (Aug 20, 2026); SignWell's lasted 6h 19m (Nov 18, 2025).
90-day uptime
PandaDoc
SignWell
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent PandaDoc incidents
- InformationalSep 7, 2026 · resolved in 13h 26m
Affected: Creating and editing documents, Sending documents, Uploading documents, API, Downloading documents
- Degraded performanceSep 1, 2026 · resolved in 27m
Inline fields may not work in the recipient view
Affected: Public (recipient) view, Public (recipient) view
- Partial outageAug 20, 2026 · resolved in 4h 39m
Some users experience issues with creation and viewing of documentsofficial update ↗
Affected: Creating and editing documents, Sending documents, Uploading documents
Recent SignWell incidents
No incidents reported by SignWell in the last 90 days.