E-Signature Software · reliability comparison
PandaDoc vs Yousign: which is more reliable? (2026)
PandaDoc is more reliable than Yousign, scoring 89.0 vs 64.2 out of 100. Over the last 90 days PandaDoc reported 3 incidents and Yousign reported 9, with effective uptime of 99.88% and 99.50% respectively. PandaDoc resolves incidents faster on average (2h 33m).
Data updated Nov 1, 2026 · How we score
| Metric | PandaDoc | Yousign |
|---|---|---|
| Reliability score | 89.0 | 64.2 |
| Rank (e-signature tools) | #7 | #9 |
| Uptime (90 days) | 99.88% | 99.50% |
| Incidents (90 days) | 3 | 9 |
| Partial / major outages | 1 | 3 |
| Avg time to resolve | 2h 33m | 6h 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where PandaDoc and Yousign differ
- Yousign reported 3× as many incidents as PandaDoc over the last 90 days (9 vs 3).
- Yousign had 3 partial or major outages, compared with 1 for PandaDoc.
- PandaDoc fixes problems faster: 2h 33m on average, against 6h 37m for Yousign (2.6× quicker).
- PandaDoc's longest outage on record lasted 4h 39m (Aug 20, 2026); Yousign's lasted 6h 6m (Dec 18, 2025).
90-day uptime
PandaDoc
Yousign
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent PandaDoc incidents
- InformationalSep 7, 2026 · resolved in 13h 26m
Affected: Creating and editing documents, Sending documents, Uploading documents, API, Downloading documents
- Degraded performanceSep 1, 2026 · resolved in 27m
Inline fields may not work in the recipient view
Affected: Public (recipient) view, Public (recipient) view
- Partial outageAug 20, 2026 · resolved in 4h 39m
Some users experience issues with creation and viewing of documentsofficial update ↗
Affected: Creating and editing documents, Sending documents, Uploading documents
Recent Yousign incidents
- Degraded performanceOct 16, 2026 · resolved in 19m
Delays in processing simple and advanced electronic seals
Affected: API V3 - https://api.yousign.app
- Partial outageOct 16, 2026 · resolved in 25m
Identity verification unavailable for AES and Verify
Affected: APP V3 - https://yousign.app, API V3 - https://api.yousign.app
- Partial outageOct 7, 2026 · resolved in 5h 40m
Degraded performance on Yousign v3 (API and web application)official update ↗
Affected: APP V3 - https://yousign.app, API V3 - https://api.yousign.app
- InformationalOct 2, 2026 · resolved in 2d 1h
Degraded access for some users on the Orange network
Affected: API V2 - https://api.yousign.com, APP V3 - https://yousign.app, APP V2 - https://webapp.yousign.com, API V3 - https://api.yousign.app
- Partial outageSep 14, 2026 · resolved in 1h 42m
Affected: APP V3 - https://yousign.app, API V3 - https://api.yousign.app
- Degraded performanceSep 4, 2026 · resolved in 8h 36m
Delayed or failed email delivery to Microsoft sender addresses
Affected: Youtrust Notification Providers