Restaurant POS · reliability comparison
PAR POS (Brink) vs SumUp: which is more reliable? (2026)
PAR POS (Brink) is more reliable than SumUp, scoring 64.6 vs 54.2 out of 100. Over the last 90 days PAR POS (Brink) reported 5 incidents and SumUp reported 5, with effective uptime of 99.44% and 98.98% respectively. PAR POS (Brink) resolves incidents faster on average (8h 52m).
Data updated Nov 2, 2026 · How we score
| Metric | PAR POS (Brink) | SumUp |
|---|---|---|
| Reliability score | 64.6 | 54.2 |
| Rank (restaurant POS systems) | #9 | #10 |
| Uptime (90 days) | 99.44% | 98.98% |
| Incidents (90 days) | 5 | 5 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 8h 52m | 19h 59m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where PAR POS (Brink) and SumUp differ
- PAR POS (Brink) had 2 partial or major outages, compared with 1 for SumUp.
- PAR POS (Brink) fixes problems faster: 8h 52m on average, against 19h 59m for SumUp (2.3× quicker).
- PAR POS (Brink)'s longest outage on record lasted 19h 18m (Sep 24, 2026); SumUp's lasted 3h 2m (Jun 27, 2026).
90-day uptime
PAR POS (Brink)
SumUp
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent PAR POS (Brink) incidents
- InformationalOct 12, 2026 · resolved in 17h 27m
PAR Payment Services: Funding Delay Notice for for Columbus Day (October 12th, 2026)
Affected: PAR Payment Services
- Partial outageSep 24, 2026 · resolved in 19h 18m
Admin Portal 20 Access issuesofficial update ↗
Affected: PAR POS on Admin20
- Partial outageSep 14, 2026 · resolved in 3h 41m
Limited Connectivity errorsofficial update ↗
Affected: PAR POS on Admin19
- Degraded performanceAug 26, 2026 · resolved in 3h 37m
Affected: PAR POS on Admin1
- InformationalAug 20, 2026 · ongoing
Affected: PAR Payment Services
- Partial outageJun 16, 2026 · ongoing
Degradation of Admin Portal 12 Servicesofficial update ↗
Affected: PAR POS on Admin12
Recent SumUp incidents
- Degraded performanceOct 29, 2026 · ongoing
- MaintenanceOct 9, 2026 · ongoing
SEPA instant payments will be delayed due to a scheduled maintenance
Affected: Business Account (EU)
- Degraded performanceSep 5, 2026 · resolved in 7h 6m
Multi-Device-Sync and Kitchen Display System (KDS) are not receiving orders
Affected: Ordering & Floor Plan, Kitchen Display System (KDS)
- Degraded performanceSep 3, 2026 · resolved in 6d 2h
Touchscreen not responding on POS devices
Affected: SumUp POS, POS Pro
- Degraded performanceAug 17, 2026 · resolved in 10m
Issue with Logins and Payments Acceptance
Affected: Logins, Refunds, Solo Cloud API, Card Readers, Online Payments, Payouts +7 more
- MaintenanceAug 15, 2026 · ongoing
Transactions processing delay in UK
Affected: Business Account (EU)
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime