Payroll & HR Software · reliability comparison
Personio vs Remote: which is more reliable? (2026)
Personio and Remote are effectively tied on reliability (89.6 vs 88.7). Over the last 90 days Personio reported 3 incidents and Remote reported 10, with effective uptime of 99.89% and 100% respectively. Remote resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
| Metric | Personio | Remote |
|---|---|---|
| Reliability score | 89.6 | 88.7 |
| Rank (payroll & HR platforms) | #4 | #5 |
| Uptime (90 days) | 99.89% | 100% |
| Incidents (90 days) | 3 | 10 |
| Partial / major outages | 2 | 10 |
| Avg time to resolve | 1h 39m | <1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Personio and Remote differ
- Remote reported 3.3× as many incidents as Personio over the last 90 days (10 vs 3).
- Remote had 10 partial or major outages, compared with 2 for Personio.
- Remote fixes problems faster: <1m on average, against 1h 39m for Personio (Infinity× quicker).
- Personio's longest outage on record lasted 2d 15h (Mar 20, 2026); Remote's lasted 1h 39m (Jun 22, 2026).
90-day uptime
Personio
Remote
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Personio incidents
- Partial outageSep 14, 2026 · resolved in 44m
Affected: Personio Payroll DE
- Degraded performanceAug 27, 2026 · resolved in 44m
Employee Creation & Schedule Management Disruption
Affected: Company Configuration
- Partial outageAug 4, 2026 · resolved in 3h 29m
Login not working for some users
Affected: Login & Authentication
Recent Remote incidents
- Partial outageOct 14, 2026 · resolved in <1m
- Partial outageOct 14, 2026 · resolved (duration not published)
- Partial outageOct 14, 2026 · resolved in <1m
- Partial outageAug 19, 2026 · resolved in <1m
- Partial outageAug 19, 2026 · resolved in <1m
- Partial outageAug 19, 2026 · resolved in <1m
Other payroll & HR platforms to consider
- QuickBooks Payroll · #1 · 99.94% uptime
- Patriot Payroll · #2 · 99.93% uptime
- Justworks · #3 · 99.95% uptime
- BambooHR · #6 · 100% uptime