Payroll & HR Software · reliability comparison
Personio vs Rippling: which is more reliable? (2026)
Personio is more reliable than Rippling, scoring 89.6 vs 56.1 out of 100. Over the last 90 days Personio reported 3 incidents and Rippling reported 15, with effective uptime of 99.89% and 98.96% respectively. Personio resolves incidents faster on average (1h 39m).
Data updated Nov 1, 2026 · How we score
| Metric | Personio | Rippling |
|---|---|---|
| Reliability score | 89.6 | 56.1 |
| Rank (payroll & HR platforms) | #4 | #8 |
| Uptime (90 days) | 99.89% | 98.96% |
| Incidents (90 days) | 3 | 15 |
| Partial / major outages | 2 | 7 |
| Avg time to resolve | 1h 39m | 5h 16m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Personio and Rippling differ
- Rippling reported 5× as many incidents as Personio over the last 90 days (15 vs 3).
- Rippling had 7 partial or major outages, compared with 2 for Personio.
- Personio fixes problems faster: 1h 39m on average, against 5h 16m for Rippling (3.2× quicker).
- Personio's longest outage on record lasted 2d 15h (Mar 20, 2026); Rippling's lasted 12h 12m (Nov 24, 2025).
90-day uptime
Personio
Rippling
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Personio incidents
- Partial outageSep 14, 2026 · resolved in 44m
Affected: Personio Payroll DE
- Degraded performanceAug 27, 2026 · resolved in 44m
Employee Creation & Schedule Management Disruption
Affected: Company Configuration
- Partial outageAug 4, 2026 · resolved in 3h 29m
Login not working for some usersofficial update ↗
Affected: Login & Authentication
Recent Rippling incidents
- InformationalOct 29, 2026 · resolved in 1h 26m
- Degraded performanceOct 28, 2026 · resolved in 10h 54m
QuickBooks data import delayed for some customers
Affected: Pipelines
- Partial outageOct 28, 2026 · resolved in 11m
Affected: Rippling AI
- Partial outageOct 15, 2026 · resolved in 1h 48m
Affected: Rippling App
- Degraded performanceOct 7, 2026 · resolved in 1d 1h
- InformationalOct 7, 2026 · resolved in <1m
Other payroll & HR platforms to consider
- QuickBooks Payroll · #1 · 99.94% uptime
- Patriot Payroll · #2 · 99.93% uptime
- Justworks · #3 · 99.95% uptime
- Remote · #5 · 100% uptime