Payroll & HR Software · reliability comparison
Personio vs Square Payroll: which is more reliable? (2026)
Personio is more reliable than Square Payroll, scoring 89.6 vs 53.3 out of 100. Over the last 90 days Personio reported 3 incidents and Square Payroll reported 12, with effective uptime of 99.89% and 98.93% respectively. Personio resolves incidents faster on average (1h 39m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Personio | Square Payroll |
|---|---|---|
| Reliability score | 89.6 | 53.3 |
| Rank (payroll & HR platforms) | #4 | #9 |
| Uptime (90 days) | 99.89% | 98.93% |
| Incidents (90 days) | 3 | 12 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1h 39m | 12h 49m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Personio and Square Payroll differ
- Square Payroll reported 4× as many incidents as Personio over the last 90 days (12 vs 3).
- Personio had 2 partial or major outages, compared with 0 for Square Payroll.
- Personio fixes problems faster: 1h 39m on average, against 12h 49m for Square Payroll (7.8× quicker).
- Personio's longest outage on record lasted 2d 15h (Mar 20, 2026); Square Payroll's lasted 17h 43m (Apr 30, 2026).
90-day uptime
Personio
Square Payroll
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Personio incidents
- Partial outageSep 14, 2026 · resolved in 44m
Affected: Personio Payroll DE
- Degraded performanceAug 27, 2026 · resolved in 44m
Employee Creation & Schedule Management Disruption
Affected: Company Configuration
- Partial outageAug 4, 2026 · resolved in 3h 29m
Login not working for some usersofficial update ↗
Affected: Login & Authentication
Recent Square Payroll incidents
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
- Degraded performanceSep 16, 2026 · resolved in 34m
Other payroll & HR platforms to consider
- QuickBooks Payroll · #1 · 99.94% uptime
- Patriot Payroll · #2 · 99.93% uptime
- Justworks · #3 · 99.95% uptime
- Remote · #5 · 100% uptime