Video Conferencing · reliability comparison
Pexip vs Whereby: which is more reliable? (2026)
Whereby is more reliable than Pexip, scoring 93.8 vs 50.8 out of 100. Over the last 90 days Pexip reported 5 incidents and Whereby reported 3, with effective uptime of 98.83% and 99.95% respectively. Whereby resolves incidents faster on average (54m).
Data updated Nov 1, 2026 · How we score
| Metric | Pexip | Whereby |
|---|---|---|
| Reliability score | 50.8 | 93.8 |
| Rank (video conferencing platforms) | #8 | #3 |
| Uptime (90 days) | 98.83% | 99.95% |
| Incidents (90 days) | 5 | 3 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 1d 9h | 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Pexip and Whereby differ
- Pexip reported 67% more incidents than Whereby over the last 90 days (5 vs 3).
- Whereby had 1 partial or major outage, compared with 0 for Pexip.
- Whereby fixes problems faster: 54m on average, against 1d 9h for Pexip (37.2× quicker).
- Pexip's longest outage on record lasted 2d (Feb 28, 2026); Whereby's lasted 55m (Apr 29, 2026).
90-day uptime
Pexip
Whereby
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Pexip incidents
- Degraded performanceOct 29, 2026 · resolved in 1h 45m
Unexpected disconnections for SIP calls over TCP
Affected: Connect for Microsoft Teams Meetings, Connect for Google Meet Meetings, Virtual Meeting Room (VMR) Service
- Degraded performanceOct 7, 2026 · resolved in 1h 43m
Microsoft Teams Guest Join calls may fail to connect from Google Meet hardware devices
Affected: Connect for Google Rooms
- Degraded performanceSep 15, 2026 · resolved in 19h 59m
Cisco Endpoints may fail to receive presentation after latest Cisco software update
Affected: Connect for Microsoft Teams Meetings, Calling, Connect for Google Meet Meetings
- Degraded performanceAug 20, 2026 · resolved in 4d 12h
Pexip Documentation Pages - Slow or Unresponsive
Affected: Help Center
- Degraded performanceAug 14, 2026 · resolved in 38d 19h
Usage statistics may be missing in Pexip Control Center
Affected: Control Center
Recent Whereby incidents
- Degraded performanceSep 22, 2026 · resolved in 2h 2m
Customer insights (dashboard and api) - degraded performance
- Degraded performanceSep 14, 2026 · resolved in 4m
- Major outageSep 1, 2026 · resolved in 36m
Other video conferencing platforms to consider
- Google Meet · #1 · 100% uptime
- Livestorm · #2 · 99.99% uptime
- GoTo Meeting · #4 · 99.94% uptime
- RingCentral Video · #5 · 100% uptime
See the full most reliable video conferencing platforms ranking →