Shipping & Fulfillment Software · reliability comparison
Pirate Ship vs ShipMonk: which is more reliable? (2026)
ShipMonk is more reliable than Pirate Ship, scoring 100.0 vs 95.4 out of 100. Over the last 90 days Pirate Ship reported 3 incidents and ShipMonk reported 0, with effective uptime of 99.98% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Pirate Ship | ShipMonk |
|---|---|---|
| Reliability score | 95.4 | 100.0 |
| Rank (shipping software tools) | #2 | — |
| Uptime (90 days) | 99.98% | 100% |
| Incidents (90 days) | 3 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 44m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Pirate Ship and ShipMonk differ
- ShipMonk reported no incidents in the last 90 days, while Pirate Ship reported 3.
- Pirate Ship had 1 partial or major outage, compared with 0 for ShipMonk.
- Pirate Ship's longest outage on record lasted 1h 35m (Jun 11, 2026); ShipMonk's lasted 5h 46m (Nov 18, 2025).
90-day uptime
Pirate Ship
ShipMonk
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Pirate Ship incidents
- Partial outageOct 21, 2026 · resolved in 26m
Spreadsheet uploads temporarily unavailable
Affected: Pirate Ship App (ship.pirateship.com)
- Degraded performanceAug 18, 2026 · resolved in 1h 2m
USPS Return Label Purchasing Temporarily Unavailable
Affected: Pirate Ship App (ship.pirateship.com), USPS Shipments
- InformationalAug 5, 2026 · resolved in 15m
Affected: Pirate Ship App (ship.pirateship.com)
Recent ShipMonk incidents
No incidents reported by ShipMonk in the last 90 days.
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime
- ShipHero · #5 · 99.60% uptime