Shipping & Fulfillment Software · reliability comparison
Pirate Ship vs ShippingEasy: which is more reliable? (2026)
Pirate Ship is more reliable than ShippingEasy, scoring 95.4 vs 90.0 out of 100. Over the last 90 days Pirate Ship reported 3 incidents and ShippingEasy reported 3, with effective uptime of 99.98% and 99.96% respectively. Pirate Ship resolves incidents faster on average (44m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Pirate Ship | ShippingEasy |
|---|---|---|
| Reliability score | 95.4 | 90.0 |
| Rank (shipping software tools) | #2 | #3 |
| Uptime (90 days) | 99.98% | 99.96% |
| Incidents (90 days) | 3 | 3 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 44m | 5h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Pirate Ship and ShippingEasy differ
- Pirate Ship had 1 partial or major outage, compared with 0 for ShippingEasy.
- Pirate Ship fixes problems faster: 44m on average, against 5h 7m for ShippingEasy (7.0× quicker).
- Pirate Ship's longest outage on record lasted 1h 35m (Jun 11, 2026); ShippingEasy's lasted 3d (Jan 9, 2026).
90-day uptime
Pirate Ship
ShippingEasy
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Pirate Ship incidents
- Partial outageOct 21, 2026 · resolved in 26m
Spreadsheet uploads temporarily unavailable
Affected: Pirate Ship App (ship.pirateship.com)
- Degraded performanceAug 18, 2026 · resolved in 1h 2m
USPS Return Label Purchasing Temporarily Unavailable
Affected: Pirate Ship App (ship.pirateship.com), USPS Shipments
- InformationalAug 5, 2026 · resolved in 15m
Affected: Pirate Ship App (ship.pirateship.com)
Recent ShippingEasy incidents
- InformationalSep 30, 2026 · ongoing
Affected: USPS
- Degraded performanceSep 17, 2026 · resolved in 5h 7m
Shopify Order import/duplicate issue
Affected: Shopify
- InformationalAug 17, 2026 · resolved in 5h 13m
- InformationalJul 8, 2026 · ongoing
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- EasyPost · #4 · 99.85% uptime
- ShipHero · #5 · 99.53% uptime
- Stamps.com · #6 · 99.59% uptime