Shipping & Fulfillment Software · reliability comparison
Pirate Ship vs Shippo: which is more reliable? (2026)
Pirate Ship is more reliable than Shippo, scoring 95.4 vs 32.8 out of 100. Over the last 90 days Pirate Ship reported 3 incidents and Shippo reported 51, with effective uptime of 99.98% and 89.94% respectively. Pirate Ship resolves incidents faster on average (44m).
Data updated Nov 1, 2026 · How we score
| Metric | Pirate Ship | Shippo |
|---|---|---|
| Reliability score | 95.4 | 32.8 |
| Rank (shipping software tools) | #2 | #11 |
| Uptime (90 days) | 99.98% | 89.94% |
| Incidents (90 days) | 3 | 51 |
| Partial / major outages | 1 | 26 |
| Avg time to resolve | 44m | 5h 22m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Pirate Ship and Shippo differ
- Shippo reported 17× as many incidents as Pirate Ship over the last 90 days (51 vs 3).
- Shippo had 26 partial or major outages, compared with 1 for Pirate Ship.
- Pirate Ship fixes problems faster: 44m on average, against 5h 22m for Shippo (7.3× quicker).
- Pirate Ship's longest outage on record lasted 1h 35m (Jun 11, 2026); Shippo's lasted 1d 19h (Sep 20, 2026).
90-day uptime
Pirate Ship
Shippo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Pirate Ship incidents
- Partial outageOct 21, 2026 · resolved in 26m
Spreadsheet uploads temporarily unavailable
Affected: Pirate Ship App (ship.pirateship.com)
- Degraded performanceAug 18, 2026 · resolved in 1h 2m
USPS Return Label Purchasing Temporarily Unavailable
Affected: Pirate Ship App (ship.pirateship.com), USPS Shipments
- InformationalAug 5, 2026 · resolved in 15m
Affected: Pirate Ship App (ship.pirateship.com)
Recent Shippo incidents
- Degraded performanceNov 1, 2026 · ongoing
Affected: UPS
- Partial outageNov 1, 2026 · resolved in 32m
UPS Transaction Service Degradation
Affected: UPS
- MaintenanceNov 1, 2026 · resolved in 4h
- MaintenanceNov 1, 2026 · resolved in 5h
- Degraded performanceNov 1, 2026 · resolved in 5h 51m
Affected: UPS
- Degraded performanceOct 31, 2026 · resolved in 19m
Deutsche Post Service Degradation
Affected: Deutsche Post
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime
- ShipHero · #5 · 99.60% uptime