Social Media Management Tools · reliability comparison
Planable vs Sprinklr: which is more reliable? (2026)
Planable is more reliable than Sprinklr, scoring 95.0 vs 45.2 out of 100. Over the last 90 days Planable reported 1 incident and Sprinklr reported 8, with effective uptime of 99.98% and 98.32% respectively. Planable resolves incidents faster on average (2h 19m).
Data updated Nov 1, 2026 · How we score
| Metric | Planable | Sprinklr |
|---|---|---|
| Reliability score | 95.0 | 45.2 |
| Rank (social media management tools) | #1 | #9 |
| Uptime (90 days) | 99.98% | 98.32% |
| Incidents (90 days) | 1 | 8 |
| Partial / major outages | 0 | 3 |
| Avg time to resolve | 2h 19m | 20h 16m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Planable and Sprinklr differ
- Sprinklr reported 8× as many incidents as Planable over the last 90 days (8 vs 1).
- Sprinklr had 3 partial or major outages, compared with 0 for Planable.
- Planable fixes problems faster: 2h 19m on average, against 20h 16m for Sprinklr (8.7× quicker).
- Planable's longest outage on record lasted 3h 51m (Jun 12, 2026); Sprinklr's lasted 3d (May 8, 2026).
90-day uptime
Planable
Sprinklr
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Planable incidents
- Degraded performanceSep 7, 2026 · resolved in 2h 19m
Recent Sprinklr incidents
- InformationalOct 13, 2026 · resolved in 3d 1h
Affected: EMEA (Prod3)
- Degraded performanceOct 7, 2026 · ongoing
Listening Explorer / Quick Search – Intermittent Slowness
Affected: America (Prod), America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5) +9 more
- Degraded performanceOct 4, 2026 · resolved in 24m
Investigating – Certificate Expiry
Affected: America (Prod2)
- Partial outageSep 28, 2026 · resolved in 19m
Email Publishing Failures in Prod 8
Affected: America (Prod8)
- Partial outageSep 15, 2026 · resolved in 17h 43m
Errors within Benchmarking dashboardsofficial update ↗
Affected: America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5), EMEA (Prod15) +8 more
- InformationalSep 15, 2026 · resolved in 20d 10h
Planned Infrastructure Enhancement Activity for Prod15
Affected: EMEA (Prod15)
Other social media management tools to consider
- Later · #2 · 99.89% uptime
- SocialBee · #3 · 100% uptime
- Vista Social · #4 · 99.86% uptime
- Sprout Social · #5 · 99.68% uptime
See the full most reliable social media management tools ranking →