Live status & reliability report
Sprinklr status, outages & reliability
Sprinklr is an enterprise customer experience platform covering social media management, listening, marketing and contact-center service, headquartered in New York.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Sprinklr had 98.32% effective uptime across 8 status page incidents (3 partial or major outages), resolving them in 20h 16m on average.
Is Sprinklr down right now?
Sprinklr is having problems right now.
- Sprinklr's status page reports degraded performance. Checked .
- All 3 Sprinklr pages we check are responding. Checked .
90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Sprinklr's reliability
- Since Feb 23, 2026, the earliest date its published history covers, Sprinklr published 35 incidents on its status page, 12 of them partial or major outages.
- Its longest outage on record in that time was “AWS US-East1 Service Degradation” on May 8, 2026, which lasted 3d.
- The part of Sprinklr most often affected was EMEA (Prod3) (17 of 35 incidents).
- Sprinklr reported 8 incidents in the last 90 days, down from 16 in the 90 days before.
- Sprinklr's 90-day uptime of 98.32% is below the average for social media management tools (99.49%).
- It resolves incidents more slowly than the typical social media management tool: 20h 16m on average, against a median of 8h 57m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Sprinklr's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Components currently affected
- America (Prod): degraded performance
- America (Prod2): degraded performance
- America (Prod6): degraded performance
- America (Prod8): degraded performance
- EMEA (Prod3): degraded performance
- EMEA (Prod5): degraded performance
- EMEA (Prod15): degraded performance
- EMEA (Prod16): degraded performance
- EMEA (Prod17): degraded performance
- EMEA (Prod18): degraded performance
- APAC (Prod4): degraded performance
- APAC (Prod11): degraded performance
- EMEA (Prod19): degraded performance
- America (Prod12): degraded performance
- EMEA (Prod21): degraded performance
Sprinklr incident history (last 90 days)
- InformationalOct 13, 2026 · resolved in 3d 1h
Affected: EMEA (Prod3)
- Degraded performanceOct 7, 2026 · ongoing
Listening Explorer / Quick Search – Intermittent Slowness
Affected: America (Prod), America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5) +9 more
- Degraded performanceOct 4, 2026 · resolved in 24m
Investigating – Certificate Expiry
Affected: America (Prod2)
- Partial outageSep 28, 2026 · resolved in 19m
Email Publishing Failures in Prod 8
Affected: America (Prod8)
- Partial outageSep 15, 2026 · resolved in 17h 43m
Errors within Benchmarking dashboards
Affected: America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5), EMEA (Prod15) +8 more
- InformationalSep 15, 2026 · resolved in 20d 10h
Planned Infrastructure Enhancement Activity for Prod15
Affected: EMEA (Prod15)
- Partial outageSep 9, 2026 · resolved in 10h 53m
Prod2 Meta Issue – Channel Operations Impacted
Affected: America (Prod2), America (Prod2), America (Prod2), America (Prod2), America (Prod2), America (Prod2) +26 more
- Degraded performanceAug 21, 2026 · resolved in 8d
Temporary Disruption in Listening Engagement Statistics Updates
Affected: America (Prod), America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5) +9 more
- Degraded performanceJul 29, 2026 · resolved in 8d 1h
Affected: America (Prod), America (Prod2), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod5) +9 more
- Degraded performanceJun 17, 2026 · ongoing
Investigating – TikTok Workflow Disruption (India Region Only)
Affected: APAC (Prod4)
- Degraded performanceMar 31, 2026 · ongoing
Twitter media not opening via direct URL in Sprinklr
Affected: America (Prod2), America (Prod), America (Prod6), America (Prod8), EMEA (Prod3), EMEA (Prod15) +4 more
Source: Sprinklr status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Sprinklr pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Platform login | Up | 100% | 762 ms |
| Homepage | Up | 100% | 997 ms |
| Social media management product page | Up | 100% | 714 ms |
How Sprinklr compares
Sprinklr status FAQ
Is Sprinklr down right now?
Sprinklr is having problems right now. Sprinklr's status page currently reports an active issue, and all 3 of the Sprinklr pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Sprinklr?
Sprinklr has a reliability score of 45.2 out of 100, ranking #9 of 9 social media management tools. Over the last 90 days it had 98.32% effective uptime.
How often does Sprinklr have outages?
Sprinklr published 8 incidents on its status page in the last 90 days (3 partial or major outages) and 35 in the past 12 months.
How long do Sprinklr outages last?
Sprinklr resolves incidents in 20h 16m on average. Its longest outage in the past year lasted 3d, on May 8, 2026.
Does Sprinklr have a status page?
Yes. Sprinklr's official status page is status.sprinklr.com. We read it every five minutes and keep its full incident history.