SMS & Voice APIs · reliability comparison
Plivo vs Telnyx: which is more reliable? (2026)
Plivo is more reliable than Telnyx, scoring 99.6 vs 28.6 out of 100. Over the last 90 days Plivo reported 1 incident and Telnyx reported 34, with effective uptime of 100% and 92.61% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Plivo | Telnyx |
|---|---|---|
| Reliability score | 99.6 | 28.6 |
| Rank (SMS & voice APIs) | #1 | #11 |
| Uptime (90 days) | 100% | 92.61% |
| Incidents (90 days) | 1 | 34 |
| Partial / major outages | 0 | 10 |
| Avg time to resolve | — | 16h 24m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Plivo and Telnyx differ
- Telnyx reported 34× as many incidents as Plivo over the last 90 days (34 vs 1).
- Telnyx had 10 partial or major outages, compared with 0 for Plivo.
- Plivo's longest outage on record lasted 2h 10m (Jul 11, 2026); Telnyx's lasted 3d (Aug 15, 2026).
90-day uptime
Plivo
Telnyx
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Plivo incidents
- InformationalAug 25, 2026 · resolved in 6h 51m
Voice Call Webhook Delivery Degradation
Affected: REST APIs and XML, PSTN Calls
Recent Telnyx incidents
- Degraded performanceOct 30, 2026 · resolved in 2h 14m
Affected: API V2, API V1
- MaintenanceOct 30, 2026 · ongoing
Voice Services Update - All Regions
Affected: Sydney, Australia, Chennai, India, Melbourne, Australia, Frankfurt, Germany, Toronto, Canada, Mumbai, India +7 more
- Degraded performanceOct 29, 2026 · resolved in 25m
Delays with Messaging Webhooks, Mission Control Number and Porting ordering/configurations
Affected: API V2, US East Region, US Central Region, US West Region
- MaintenanceOct 29, 2026 · ongoing
Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAE
Affected: Middle East, US, Europe, Australia, Middle East, US +2 more
- Degraded performanceOct 28, 2026 · resolved in <1m
Affected: Europe, Canada, US, Australia, Asia (Beta), Middle East
- Degraded performanceOct 27, 2026 · resolved in 2h 33m
Affected: NORAM
Other SMS & voice APIs to consider
- Telesign · #2 · 99.91% uptime
- Textmagic · #3 · 99.82% uptime
- Africa's Talking · #4 · 99.80% uptime
- Infobip · #5 · 99.73% uptime