Form & Survey Builders · reliability comparison
Qualtrics vs Typeform: which is more reliable? (2026)
Typeform is more reliable than Qualtrics, scoring 84.9 vs 34.6 out of 100. Over the last 90 days Qualtrics reported 26 incidents and Typeform reported 3, with effective uptime of 97.26% and 99.81% respectively. Typeform resolves incidents faster on average (2h 10m).
Data updated Nov 1, 2026 · How we score
| Metric | Qualtrics | Typeform |
|---|---|---|
| Reliability score | 34.6 | 84.9 |
| Rank (form & survey builders) | #14 | #11 |
| Uptime (90 days) | 97.26% | 99.81% |
| Incidents (90 days) | 26 | 3 |
| Partial / major outages | 3 | 3 |
| Avg time to resolve | 11h 3m | 2h 10m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Qualtrics and Typeform differ
- Qualtrics reported 8.7× as many incidents as Typeform over the last 90 days (26 vs 3).
- Typeform fixes problems faster: 2h 10m on average, against 11h 3m for Qualtrics (5.1× quicker).
- Qualtrics's longest outage on record lasted 3d (Aug 31, 2026); Typeform's lasted 5h (Aug 7, 2026).
90-day uptime
Qualtrics
Typeform
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Qualtrics incidents
- Degraded performanceOct 23, 2026 · resolved in 5h 14m
Salesforce Integration issues in all regions
Affected: Workflows
- InformationalOct 23, 2026 · resolved in 12h 1m
Affected: Survey Taking, Email, WAI Project Editing, Product Documentation, Endpoint: https://cxstudio.clarabridge.net/dashboard/, SMS (Text) +25 more
- MaintenanceOct 21, 2026 · resolved in 11h 16m
Industry-wide PHP vulnerabilities (CVE-2026-109618, CVE-2026-109619)
Affected: Projects
- Degraded performanceOct 19, 2026 · resolved in 1h 13m
Affected: Endpoint: https://cxstudio.clarabridge.net/dashboard/, US Endpoint: https://studio.us1.qualtrics.io/dashboard/, Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/, UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/, EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/, ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/
- InformationalOct 14, 2026 · resolved in 6d
- Degraded performanceOct 1, 2026 · resolved in 6h 2m
Receipt Scanner question issues in all regions
Affected: Survey Taking
Recent Typeform incidents
- Partial outageAug 7, 2026 · resolved in 5h
Typeform Platform - Unavailableofficial update ↗
Affected: Open/Load forms, Account Settings, Form creation
- Major outageAug 7, 2026 · resolved in 51m
Typeform Platform - Unavailableofficial update ↗
Affected: Open/Load forms, Account Settings, Form creation
- Major outageAug 7, 2026 · resolved in 39m
Typeform Platform - Unavailableofficial update ↗
Affected: Open/Load forms, Account Settings
Other form & survey builders to consider
- Cognito Forms · #1 · 100% uptime
- Google Forms · #2 · 100% uptime
- Jotform · #3 · 100% uptime
- Paperform · #4 · 100% uptime