Payroll & HR Software · reliability comparison
Remote vs Square Payroll: which is more reliable? (2026)
Remote is more reliable than Square Payroll, scoring 88.7 vs 53.3 out of 100. Over the last 90 days Remote reported 10 incidents and Square Payroll reported 12, with effective uptime of 100% and 98.93% respectively. Remote resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
| Metric | Remote | Square Payroll |
|---|---|---|
| Reliability score | 88.7 | 53.3 |
| Rank (payroll & HR platforms) | #5 | #9 |
| Uptime (90 days) | 100% | 98.93% |
| Incidents (90 days) | 10 | 12 |
| Partial / major outages | 10 | 0 |
| Avg time to resolve | <1m | 12h 49m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Remote and Square Payroll differ
- Square Payroll reported 20% more incidents than Remote over the last 90 days (12 vs 10).
- Remote had 10 partial or major outages, compared with 0 for Square Payroll.
- Remote fixes problems faster: <1m on average, against 12h 49m for Square Payroll (Infinity× quicker).
- Remote's longest outage on record lasted 1h 39m (Jun 22, 2026); Square Payroll's lasted 17h 43m (Apr 30, 2026).
90-day uptime
Remote
Square Payroll
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Remote incidents
- Partial outageOct 14, 2026 · resolved in <1m
- Partial outageOct 14, 2026 · resolved (duration not published)
- Partial outageOct 14, 2026 · resolved in <1m
- Partial outageAug 19, 2026 · resolved in <1m
- Partial outageAug 19, 2026 · resolved in <1m
- Partial outageAug 19, 2026 · resolved in <1m
Recent Square Payroll incidents
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
- Degraded performanceSep 16, 2026 · resolved in 34m
Other payroll & HR platforms to consider
- Personio · #1 · 99.90% uptime
- QuickBooks Payroll · #2 · 99.94% uptime
- Patriot Payroll · #3 · 99.93% uptime
- Justworks · #4 · 99.95% uptime