Shipping & Fulfillment Software · reliability comparison
Sendcloud vs ShippingEasy: which is more reliable? (2026)
ShippingEasy is more reliable than Sendcloud, scoring 90.0 vs 32.7 out of 100. Over the last 90 days Sendcloud reported 25 incidents and ShippingEasy reported 3, with effective uptime of 93.54% and 99.96% respectively. ShippingEasy resolves incidents faster on average (5h 7m).
Data updated Nov 1, 2026 · How we score
| Metric | Sendcloud | ShippingEasy |
|---|---|---|
| Reliability score | 32.7 | 90.0 |
| Rank (shipping software tools) | #12 | #3 |
| Uptime (90 days) | 93.54% | 99.96% |
| Incidents (90 days) | 25 | 3 |
| Partial / major outages | 15 | 0 |
| Avg time to resolve | 8h 31m | 5h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Sendcloud and ShippingEasy differ
- Sendcloud reported 8.3× as many incidents as ShippingEasy over the last 90 days (25 vs 3).
- Sendcloud had 15 partial or major outages, compared with 0 for ShippingEasy.
- ShippingEasy fixes problems faster: 5h 7m on average, against 8h 31m for Sendcloud.
- Sendcloud's longest outage on record lasted 23h 57m (Aug 10, 2026); ShippingEasy's lasted 3d (Jan 9, 2026).
90-day uptime
Sendcloud
ShippingEasy
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Sendcloud incidents
- MaintenanceOct 30, 2026 · ongoing
Royal Mail (Intersoft Sapient) scheduled maintenance - 3 Nov 2026
Affected: UK, Royal Mail
- MaintenanceOct 30, 2026 · ongoing
[DPD DE] Maintenace on Tuesday the 03rd of November 2026 from 3:00 pm to 5:00 pm (CET)
Affected: DE, DPD
- MaintenanceOct 28, 2026 · ongoing
Affected: DHL Germany, DE
- MaintenanceOct 27, 2026 · ongoing
[DPD DE] Scheduled maintenance on Wednesday the 28th of October 2026 from 5:00 pm to 6:00 pm (CET)
Affected: DE, DPD
- Degraded performanceOct 27, 2026 · resolved in 2h 27m
Sendcloud panel - Degraded performance and errors in the Sendcloud panel and related services
Affected: Support Automation, Sendcloud Email Services, Sendcloud Phone, Sendcloud website, Tracking page, GLOBAL +12 more
- Partial outageOct 26, 2026 · resolved in 2h 52m
TIPSA label announcement issues / TIPSA problema al generar etiquetas
Affected: TIPSA, ES
Recent ShippingEasy incidents
- InformationalSep 30, 2026 · ongoing
Affected: USPS
- Degraded performanceSep 17, 2026 · resolved in 5h 7m
Shopify Order import/duplicate issue
Affected: Shopify
- InformationalAug 17, 2026 · resolved in 5h 13m
- InformationalJul 8, 2026 · ongoing
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- EasyPost · #4 · 99.85% uptime
- ShipHero · #5 · 99.65% uptime