Shipping & Fulfillment Software · reliability comparison
Sendcloud vs ShipStation: which is more reliable? (2026)
ShipStation is more reliable than Sendcloud, scoring 43.1 vs 32.7 out of 100. Over the last 90 days Sendcloud reported 25 incidents and ShipStation reported 13, with effective uptime of 93.54% and 98.02% respectively. Sendcloud resolves incidents faster on average (8h 31m).
Data updated Nov 1, 2026 · How we score
| Metric | Sendcloud | ShipStation |
|---|---|---|
| Reliability score | 32.7 | 43.1 |
| Rank (shipping software tools) | #12 | #8 |
| Uptime (90 days) | 93.54% | 98.02% |
| Incidents (90 days) | 25 | 13 |
| Partial / major outages | 15 | 4 |
| Avg time to resolve | 8h 31m | 11h 44m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Sendcloud and ShipStation differ
- Sendcloud reported 92% more incidents than ShipStation over the last 90 days (25 vs 13).
- Sendcloud had 15 partial or major outages, compared with 4 for ShipStation.
- Sendcloud fixes problems faster: 8h 31m on average, against 11h 44m for ShipStation.
- Sendcloud's longest outage on record lasted 23h 57m (Aug 10, 2026); ShipStation's lasted 3d (Apr 8, 2026).
90-day uptime
Sendcloud
ShipStation
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Sendcloud incidents
- MaintenanceOct 30, 2026 · ongoing
Royal Mail (Intersoft Sapient) scheduled maintenance - 3 Nov 2026
Affected: Royal Mail, UK
- MaintenanceOct 30, 2026 · ongoing
[DPD DE] Maintenace on Tuesday the 03rd of November 2026 from 3:00 pm to 5:00 pm (CET)
Affected: DPD, DE
- MaintenanceOct 28, 2026 · ongoing
Affected: DE, DHL Germany
- MaintenanceOct 27, 2026 · ongoing
[DPD DE] Scheduled maintenance on Wednesday the 28th of October 2026 from 5:00 pm to 6:00 pm (CET)
Affected: DPD, DE
- Degraded performanceOct 27, 2026 · resolved in 2h 27m
Sendcloud panel - Degraded performance and errors in the Sendcloud panel and related services
Affected: Sendcloud Email Services, Shipping Intelligence (Tracey), Sendcloud Payments, Sendcloud Analytics, Dynamic Checkout Form, Sendcloud Phone +12 more
- Partial outageOct 26, 2026 · resolved in 2h 52m
TIPSA label announcement issues / TIPSA problema al generar etiquetas
Affected: ES, TIPSA
Recent ShipStation incidents
- Partial outageOct 29, 2026 · resolved in 1d 1h
Evri - Shipping to EU not allowed via v4 or below - please update to v5 endpoint.
Affected: Evri
- InformationalOct 27, 2026 · ongoing
Important Change: DDU Shipments to Germany No Longer Accepted
Affected: Carrier Integrations
- Partial outageOct 20, 2026 · resolved in 5h 59m
Affected: DPD
- InformationalSep 30, 2026 · ongoing
Affected: Stamps.com
- Partial outageSep 24, 2026 · resolved in 1d 5h
Evri - Unable to create labels
Affected: Carrier Integrations, Evri
- Degraded performanceSep 21, 2026 · resolved in 1d 19h
Affected: Stamps.com
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime