Live status & reliability report

ShipStation status, outages & reliability

ShipStation is web-based shipping and order management software from Auctane that imports orders from online stores and buys and prints carrier labels.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days ShipStation had 98.02% effective uptime across 13 status page incidents (4 partial or major outages), resolving them in 11h 44m on average.

43.1/100Reliability scoreVisit ShipStation ↗

Is ShipStation down right now?

ShipStation is having problems right now.

  • ShipStation's status page reports all systems operational. Checked .
  • All 3 ShipStation pages we check are responding. Checked .
  • Informationalongoing for 5d 13h (as of this update)

    Important Change: DDU Shipments to Germany No Longer Accepted

    Effective October 23, 2026, German customs authorities no longer accept DDU (Delivered Duty Unpaid) imports. GlobalPost and GAP DDU services can no longer be used for shipments to Germany, and labels created with these services will return an error. GlobalPost Plus and GlobalPost…

Official ShipStation status page ↗

Uptime (90d)98.02%1d 18h weighted downtime
Incidents (90d)132.7 per 30 days
Major / partial outages4
Avg time to resolve11h 44m
Outages we detected0by our independent probes

90-day uptime

Aug 5, 2026 – Aug 6, 2026: no incidentsAug 7, 2026: 97.38% uptime, 1 incident (Degraded performance)Aug 8, 2026 – Aug 18, 2026: no incidentsAug 19, 2026: 98.33% uptime, 1 incident (Degraded performance)Aug 20, 2026 – Aug 27, 2026: no incidentsAug 28, 2026: 98.93% uptime, 1 incident (Degraded performance)Aug 29, 2026 – Sep 9, 2026: no incidentsSep 10, 2026: 99.50% uptime, 1 incident (Degraded performance)Sep 11, 2026: 87.07% uptime, 1 incident (Partial outage)Sep 12, 2026 – Sep 13, 2026: no incidentsSep 14, 2026: 96.57% uptime, 1 incident (Degraded performance)Sep 15, 2026 – Sep 16, 2026: no incidentsSep 17, 2026: 97.54% uptime, 1 incident (Degraded performance)Sep 18, 2026 – Sep 20, 2026: no incidentsSep 21, 2026: 97.98% uptime, 1 incident (Degraded performance)Sep 22, 2026: 85.00% uptime, 1 incident (Degraded performance)Sep 23, 2026: 89.59% uptime, 1 incident (Degraded performance)Sep 24, 2026: 65.50% uptime, 1 incident (Partial outage)Sep 25, 2026: 73.89% uptime, 1 incident (Partial outage)Sep 26, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 87.52% uptime, 1 incident (Partial outage)Oct 21, 2026 – Oct 28, 2026: no incidentsOct 29, 2026: 68.78% uptime, 2 incidents (Partial outage)Oct 30, 2026: 78.83% uptime, 2 incidents (Partial outage)Oct 31, 2026 – Nov 2, 2026: no incidents
90 days ago98.027% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about ShipStation's reliability

  • Over the past 12 months, ShipStation published 49 incidents on its status page, 12 of them partial or major outages.
  • Its longest outage on record in that time was “Issues Creating Labels using Canada Post by ShipStation” on Apr 8, 2026, which lasted 3d.
  • The part of ShipStation most often affected was ShipStation (23 of 49 incidents).
  • ShipStation reported 13 incidents in the last 90 days, up from 10 in the 90 days before.
  • Incidents most often began on a Friday (14 of 49, UTC).
  • ShipStation's 90-day uptime of 98.02% is above the average for shipping software tools (97.55%).
  • It resolves incidents more slowly than the typical shipping software: 11h 44m on average, against a median of 8h 31m.

Score breakdown

Uptime · 40% weight
13
98.027% effective uptime
Incident frequency · 20% weight
51
2.67 weighted incidents per 30 days
Time to resolve · 20% weight
38
11h 44m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

024681 partial outage incident4 degraded performance incidents3 informational incidents8Dec1 partial outage incident3 degraded performance incidents4Jan ’264 degraded performance incidents4Feb4 degraded performance incidents4Mar1 partial outage incident3 degraded performance incidents4Apr1 partial outage incident1 degraded performance incident2May1 major outage incident1 partial outage incident3 degraded performance incidents1 informational incident6Jun1 partial outage incident1 degraded performance incident2Jul3 degraded performance incidents3Aug2 partial outage incidents4 degraded performance incidents1 informational incident7Sep2 partial outage incidents1 informational incident3OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of ShipStation's public pages, measured by our probes.

0ms327ms653msNov 1, 2026: 344msNov 2, 2026: 593msNov 1, 2026Nov 2, 2026

Score trend

Daily reliability score (rolling 90-day window).

050100Nov 1, 2026: 43.1Nov 2, 2026: 43.1Nov 1, 2026Nov 2, 2026

ShipStation incident history (last 90 days)

Source: ShipStation status page · last checked · Subscribe via RSS

Our independent monitoring

We check these public ShipStation pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
ShipStation app loginUp 100%404 ms
Legacy ShipStation appUp 100%437 ms
HomepageUp 100%623 ms

How ShipStation compares

Most reliable ShipStation alternatives →

ShipStation status FAQ

Is ShipStation down right now?

ShipStation is having problems right now. ShipStation's status page currently reports all systems operational, and all 3 of the ShipStation pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is ShipStation?

ShipStation has a reliability score of 43.1 out of 100, ranking #8 of 12 shipping software tools. Over the last 90 days it had 98.02% effective uptime.

How often does ShipStation have outages?

ShipStation published 13 incidents on its status page in the last 90 days (4 partial or major outages) and 49 in the past 12 months.

How long do ShipStation outages last?

ShipStation resolves incidents in 11h 44m on average. Its longest outage in the past year lasted 3d, on Apr 8, 2026.

Does ShipStation have a status page?

Yes. ShipStation's official status page is status.shipstation.com. We read it every five minutes and keep its full incident history.