Field Service Management · reliability comparison
Service Fusion vs Workiz: which is more reliable? (2026)
Workiz is more reliable than Service Fusion, scoring 100.0 vs 90.4 out of 100. Over the last 90 days Service Fusion reported 2 incidents and Workiz reported 0, with effective uptime of 99.94% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Service Fusion | Workiz |
|---|---|---|
| Reliability score | 90.4 | 100.0 |
| Rank (field service management apps) | #9 | — |
| Uptime (90 days) | 99.94% | 100% |
| Incidents (90 days) | 2 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 4h 3m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Service Fusion and Workiz differ
- Workiz reported no incidents in the last 90 days, while Service Fusion reported 2.
90-day uptime
Service Fusion
Workiz
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Service Fusion incidents
- Degraded performanceOct 28, 2026 · resolved in 4h 6m
Intermittent Log-In Issues for Some Users
Affected: Admin System - admin.servicefusion.com, Worker App
- Degraded performanceSep 28, 2026 · resolved in 3h 59m
Errors When Attempting to Save Estimates and Jobs
Affected: Admin System - admin.servicefusion.com, Worker App, Customer Web Portal & Customer Apps
Recent Workiz incidents
No incidents reported by Workiz in the last 90 days.
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →