Shipping & Fulfillment Software · reliability comparison
ShipEngine vs ShipMonk: which is more reliable? (2026)
ShipMonk is more reliable than ShipEngine, scoring 100.0 vs 45.2 out of 100. Over the last 90 days ShipEngine reported 8 incidents and ShipMonk reported 0, with effective uptime of 98.39% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | ShipEngine | ShipMonk |
|---|---|---|
| Reliability score | 45.2 | 100.0 |
| Rank (shipping software tools) | #7 | — |
| Uptime (90 days) | 98.39% | 100% |
| Incidents (90 days) | 8 | 0 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1d 4h | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ShipEngine and ShipMonk differ
- ShipMonk reported no incidents in the last 90 days, while ShipEngine reported 8.
- ShipEngine had 2 partial or major outages, compared with 0 for ShipMonk.
- ShipEngine's longest outage on record lasted 22h 44m (Sep 24, 2026); ShipMonk's lasted 5h 46m (Nov 18, 2025).
90-day uptime
ShipEngine
ShipMonk
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ShipEngine incidents
- InformationalOct 20, 2026 · resolved in 5h 25m
DPD United Kingdom/DPD Local issue
Affected: DPD
- InformationalSep 30, 2026 · ongoing
Affected: Stamps.com
- Degraded performanceSep 24, 2026 · resolved in 4d 15h
Programmatic UPS Account Connection
Affected: UPS US
- Major outageSep 24, 2026 · resolved in 22h 44m
Evri - Unable to create labelsofficial update ↗
Affected: Evri
- Degraded performanceSep 2, 2026 · resolved in 16h 30m
Temporary disruption affecting FedEx UK Rates
Affected: FedEx US
- InformationalAug 26, 2026 · resolved in 23m
Delay in receiving the tracking statuses from Royal Mail and Parcel Force
Affected: Royal Mail
Recent ShipMonk incidents
No incidents reported by ShipMonk in the last 90 days.
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime