ShipEngine outage on Sep 24, 2026

What happened

ShipEngine reported a major outage starting Sep 24, 2026, 13:47 UTC, affecting Evri. It was marked resolved at Sep 25, 2026, 12:31 UTC.

• The incident lasted 22h 44m from first report to resolution.
• It was the longest significant outage ShipEngine reported in the 12 months up to it.
• ShipEngine had reported 3 other partial or major outages in the 90 days before it.
• 10 other vendors we track reported a significant incident within 12 hours of it.

Latest update from ShipEngine

This incident has been resolved.

Read ShipEngine's official incident report ↗

What our independent monitoring saw

Our independent monitoring of ShipEngine started after this incident, so this report is based on ShipEngine's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageShipStationSep 24, 2026, 07:26 UTC

  Evri - Unable to create labels

• Partial outageezyVetSep 24, 2026, 07:37 UTC

  CUBEX Integration Issue

• Major outageShippoSep 24, 2026, 08:51 UTC

  Axlehire Shipment and Tracking Outage

• Major outageSupabaseSep 24, 2026, 10:37 UTC

  Permission errors in the Supabase Dashboard

• Partial outageSurveyMonkeySep 24, 2026, 12:16 UTC

  Audience Preview Page is not responding

• Partial outageFly.ioSep 24, 2026, 16:31 UTC

  State database issues in GRU

• Major outageShippoSep 24, 2026, 19:23 UTC

  Elevated error rate on Canada Post Shipment

• Partial outagePAR POS (Brink)Sep 24, 2026, 21:37 UTC

  Admin Portal 20 Access issues

• Major outageResDiarySep 24, 2026, 21:54 UTC

  uk.resdiary.com is unavailable

• Partial outageSmile.ioSep 24, 2026, 22:58 UTC

  Errors when customers try to redeem points.

ShipEngine's overall reliability

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