Shipping & Fulfillment Software · reliability comparison
ShipHero vs ShippingEasy: which is more reliable? (2026)
ShippingEasy is more reliable than ShipHero, scoring 90.0 vs 71.8 out of 100. Over the last 90 days ShipHero reported 5 incidents and ShippingEasy reported 3, with effective uptime of 99.55% and 99.96% respectively. ShipHero resolves incidents faster on average (3h 5m).
Data updated Nov 1, 2026 · How we score
| Metric | ShipHero | ShippingEasy |
|---|---|---|
| Reliability score | 71.8 | 90.0 |
| Rank (shipping software tools) | #5 | #3 |
| Uptime (90 days) | 99.55% | 99.96% |
| Incidents (90 days) | 5 | 3 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 3h 5m | 5h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ShipHero and ShippingEasy differ
- ShipHero reported 67% more incidents than ShippingEasy over the last 90 days (5 vs 3).
- ShipHero had 3 partial or major outages, compared with 0 for ShippingEasy.
- ShipHero fixes problems faster: 3h 5m on average, against 5h 7m for ShippingEasy.
- ShipHero's longest outage on record lasted 3h 47m (Nov 18, 2025); ShippingEasy's lasted 3d (Jan 9, 2026).
90-day uptime
ShipHero
ShippingEasy
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ShipHero incidents
- Major outageNov 1, 2026 · ongoing
ShipHero will go down for a short period, we'll tell you when it's back.official update ↗
Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more
- MaintenanceOct 11, 2026 · resolved in 1h 16m
ShipHero Scheduled Maintenance
Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more
- MaintenanceOct 11, 2026 · resolved in 1h 30m
ShipHero Scheduled Maintenance
Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more
- Degraded performanceOct 2, 2026 · resolved in 39m
Affected: ShipHero Mobile App, ShipHero Dashboard, ShipHero Public API, Miscellaneous Services, ShipHero MCP
- Partial outageSep 30, 2026 · resolved in 3h 4m
Intermittent Platform Access Issueofficial update ↗
Affected: ShipHero Authentication
- Degraded performanceSep 28, 2026 · resolved in 7h 49m
Affected: Label Printing
Recent ShippingEasy incidents
- InformationalSep 30, 2026 · ongoing
Affected: USPS
- Degraded performanceSep 17, 2026 · resolved in 5h 7m
Shopify Order import/duplicate issue
Affected: Shopify
- InformationalAug 17, 2026 · resolved in 5h 13m
- InformationalJul 8, 2026 · ongoing
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- EasyPost · #4 · 99.85% uptime
- Stamps.com · #6 · 99.59% uptime