Shipping & Fulfillment Software · reliability comparison
ShipHero vs Veeqo: which is more reliable? (2026)
ShipHero is more reliable than Veeqo, scoring 71.4 vs 33.1 out of 100. Over the last 90 days ShipHero reported 5 incidents and Veeqo reported 13, with effective uptime of 99.53% and 96.64% respectively. ShipHero resolves incidents faster on average (3h 5m).
Data updated Nov 1, 2026 · How we score
| Metric | ShipHero | Veeqo |
|---|---|---|
| Reliability score | 71.4 | 33.1 |
| Rank (shipping software tools) | #5 | #10 |
| Uptime (90 days) | 99.53% | 96.64% |
| Incidents (90 days) | 5 | 13 |
| Partial / major outages | 3 | 4 |
| Avg time to resolve | 3h 5m | 21h 44m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ShipHero and Veeqo differ
- Veeqo reported 2.6× as many incidents as ShipHero over the last 90 days (13 vs 5).
- Veeqo had 4 partial or major outages, compared with 3 for ShipHero.
- ShipHero fixes problems faster: 3h 5m on average, against 21h 44m for Veeqo (7.0× quicker).
- ShipHero's longest outage on record lasted 3h 47m (Nov 18, 2025); Veeqo's lasted 1d 10h (Apr 7, 2026).
90-day uptime
ShipHero
Veeqo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ShipHero incidents
- Major outageNov 1, 2026 · ongoing
ShipHero will go down for a short period, we'll tell you when it's back.official update ↗
Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more
- MaintenanceOct 11, 2026 · resolved in 1h 16m
ShipHero Scheduled Maintenance
Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more
- MaintenanceOct 11, 2026 · resolved in 1h 30m
ShipHero Scheduled Maintenance
Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more
- Degraded performanceOct 2, 2026 · resolved in 39m
Affected: ShipHero Mobile App, ShipHero Dashboard, ShipHero Public API, Miscellaneous Services, ShipHero MCP
- Partial outageSep 30, 2026 · resolved in 3h 4m
Intermittent Platform Access Issueofficial update ↗
Affected: ShipHero Authentication
- Degraded performanceSep 28, 2026 · resolved in 7h 49m
Affected: Label Printing
Recent Veeqo incidents
- Major outageOct 28, 2026 · resolved in 18h 17m
FedEx shipping rates and options unavailableofficial update ↗
- Degraded performanceOct 20, 2026 · resolved in 7h 25m
- Partial outageOct 14, 2026 · resolved in 22h 54m
Incident with DHL international labels purchases failing with UI error "InternalServiceFailureException"official update ↗
- Degraded performanceOct 14, 2026 · resolved in 19m
- Partial outageOct 8, 2026 · resolved in 54m
Incident with unable to fetch shipping rates for all carriers.
- Partial outageSep 28, 2026 · resolved in 17h 40m
Incident with OnTrac label purchases failing with CAN_NOT_PURCHASE_NO_OFFERS across multiple sellersofficial update ↗
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime