Auto Repair Shop Software · reliability comparison
Shop-Ware vs Torque360: which is more reliable? (2026)
Shop-Ware is more reliable than Torque360, scoring 75.3 vs 40.0 out of 100. Over the last 90 days Shop-Ware reported 6 incidents and Torque360 reported 0, with effective uptime of 99.88% and 96.05% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Shop-Ware | Torque360 |
|---|---|---|
| Reliability score | 75.3 | 40.0 |
| Rank (auto repair shop management systems) | #3 | — |
| Uptime (90 days) | 99.88% | 96.05% |
| Incidents (90 days) | 6 | 0 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 47m | — |
| Outages we detected | 2 | 3 |
| Transparency score | 33/100 | 0/100 |
Where Shop-Ware and Torque360 differ
- Torque360 reported no incidents in the last 90 days, while Shop-Ware reported 6.
- Shop-Ware had 2 partial or major outages, compared with 0 for Torque360.
- Our own probes detected 2 outages at Shop-Ware and 3 at Torque360, of which 0 and 0 respectively were acknowledged on their status pages.
90-day uptime
Shop-Ware
Torque360
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Shop-Ware incidents
- Degraded performanceOct 5, 2026 · resolved in 1h 20m
PartsTech Performance Interruption
Affected: PartsTech
- Degraded performanceSep 17, 2026 · resolved in <1m
- Degraded performanceSep 16, 2026 · resolved in <1m
- Partial outageSep 15, 2026 · resolved in 2h 41m
Investigating: PartsTech Integration Issueofficial update ↗
Affected: PartsTech
- Degraded performanceSep 14, 2026 · resolved in 42m
Mitchell1 Degraded Performance
Affected: Mitchell1
- Partial outageAug 11, 2026 · resolved in <1m
Recent Torque360 incidents
No incidents reported by Torque360 in the last 90 days.
Other auto repair shop management systems to consider
- Shopmonkey · #1 · 99.91% uptime
- Tekmetric · #2 · 99.76% uptime
- Protractor · #4 · 99.47% uptime
See the full most reliable auto repair shop software ranking →