Field Service Management · reliability comparison
Simpro vs Zuper: which is more reliable? (2026)
Zuper is more reliable than Simpro, scoring 96.6 vs 90.0 out of 100. Over the last 90 days Simpro reported 0 incidents and Zuper reported 3, with effective uptime of 100% and 99.99% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Simpro | Zuper |
|---|---|---|
| Reliability score | 90.0 | 96.6 |
| Rank (field service management apps) | — | #5 |
| Uptime (90 days) | 100% | 99.99% |
| Incidents (90 days) | 0 | 3 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 8m |
| Outages we detected | 0 | 0 |
| Transparency score | 50/100 | 100/100 |
Where Simpro and Zuper differ
- Simpro reported no incidents in the last 90 days, while Zuper reported 3.
- Zuper had 1 partial or major outage, compared with 0 for Simpro.
90-day uptime
Simpro
Zuper
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Simpro incidents
No incidents reported by Simpro in the last 90 days.
Recent Zuper incidents
- Partial outageSep 16, 2026 · resolved in <1m
Workflow Builder API errors in us-east-1
Affected: US East
- Degraded performanceAug 25, 2026 · resolved in 14m
API performance degradation in us-east-1
Affected: Webapp, US East
- Degraded performanceAug 13, 2026 · resolved in 10m
API performance degradation in ap-south-1
Affected: AP South, Webapp
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →